Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
947 reviews
5 stars
438
4 stars
240
3 stars
130
2 stars
46
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees providing excellent service.
Order Accuracy
Several reviews highlighted issues with incorrect orders, including wrong items and missing items, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported cold or poorly prepared food.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers noting fast service while others experienced long wait times and order inaccuracies.
Hygiene Concerns
There were serious concerns raised about hygiene, including reports of hair in food and unsanitary conditions.
- MHMarvis HollisNov 11, 20254.0Blizzard was too small for $10, I felt cheated
- RWRenee WrightNov 10, 20255.0Love my mini blizzard
- CBcrys bNov 8, 20251.0(Drive thru) Person at the window, if you are going to mock or make faces at a customer, at least don’t do it in front of the glass window. If my order was made incorrectly, who are you to have a problem with making my order the right way? Girl with the bun, don’t get caught up in your coworkers’ foolishness and I guess y'all forgot, names are on the receipts.. I didn’t trust the remade shake so I threw it away…
- AMAlexis MooreSep 23, 20255.0The service here was excellent, and what's it out was a very handsome employee working when I went in. He handled orders quickly, kept a great attitude, all while looking like he stepped out of a movie scene when he handed me my Blizzard. He's kinda tall too. I hope to see more from this location.
- LBLiz BarrettSep 8, 20251.0One of their intercoms was out, so I had to go all the way back around to hit the second intercom, that is actually working,
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of menu items does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill features a menu with soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
It is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and April 5, 2026. Hours are reduced on Christmas Eve (open 10:30 AM–5:00 PM), New Year's Eve (open 10:30 AM–6:00 PM), and New Year's Day (open 12:00 PM–10:00 PM).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and restrooms available.
How can I place an order for pickup from Dairy Queen Grill & Chill?
Orders for pickup can be placed online at the Dairy Queen website through their ordering URL.
Are there mobile deals or rewards available for Dairy Queen Grill & Chill?
Yes, mobile deals and rewards are available via the Dairy Queen app, which you can download for exclusive offers.
What nearby stores or services can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Natural Life Stores for wellness products, Fast Track Urgent Care for health needs, or H&R Block for financial services, making it convenient to combine errands with your visit.
Are there other dining options near Dairy Queen Grill & Chill in Florissant?
Yes, nearby dining includes DQ - Florissant for more ice cream and treats, Hawaiian Grill for Hawaiian and American food, and Little Caesars Pizza for pizza.
What retail and service shops are conveniently located near Dairy Queen Grill & Chill?
Retail and service shops nearby include Boost Mobile for phone needs, Wild Birds Unlimited for pet and hobby supplies, and FedEx Office for printing and shipping services.