Feedback on staff friendliness is overwhelmingly positive, with many customers praising the helpfulness and courtesy of employees.
Order Accuracy
Multiple reviews indicate issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
While many customers enjoyed the food, there are complaints about inconsistent quality, particularly with ice cream and specific menu items.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing perceived price gouging and high costs for meal deals.
Cleanliness
The restaurant is frequently noted for its cleanliness, contributing positively to the overall dining experience.
BC
Brock Christopher
Oct 30, 2025
1.0
Showed up here at 9:05PM to carry out some ice cream & was told the dining room was closed (even though they didn’t close until 10PM) and the worker came out and told us to walk through the drive thru.. we couldn’t drive through it since we had a big work truck.
AA
abdou amar
Oct 5, 2025
1.0
The guy who work at the drive through he is very rude. he yelled at me when I was placing an order and that was the second time he is doing it.
EE
Eileen
Aug 30, 2025
5.0
This store is great. Never any issues and unlike other fast food places the food comes out fast and hot, and the store is clean. It's always nice to see Quawnez at the register. He treats customers like he wants to be treated. He deserves a raise!!
KM
Kimberly Marie
Aug 7, 2025
4.0
They forgot part of our order. We started drinking before we opened the bag so we aren't safe to drive back up there. We called multiple times but the phone just rings and hangs up.
I contacted corporate and someone from the store called me today and made it right
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.
What are the regular operating hours for Dairy Queen Grill & Chill in Florissant, MO?
The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Are there any special hours during holidays at Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025, and December 25, 2025. On December 24 and December 31, it is open from 10:00 AM to 5:00 PM, and on January 1, 2026, it is open from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location features drive-thru service as well as outdoor seating options for customers.
Is Dairy Queen Grill & Chill family-friendly and accommodating to children?
Yes, the restaurant is family-friendly, welcomes children, provides high chairs, and has restrooms available for convenience.
How can customers access exclusive deals and rewards at Dairy Queen Grill & Chill?
Customers can download the Dairy Queen app for exclusive deals and benefit from mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 300 Howdershell Rd, Florissant, MO 63031-6316, United States.
Are there any grocery stores nearby that customers can visit before or after enjoying their meal at Dairy Queen Grill & Chill?
Yes, Aldi and Family Dollar are nearby grocery and discount stores where customers can shop conveniently before or after their visit.
What entertainment options are close to Dairy Queen Grill & Chill for families to enjoy?
Family Video rental store and the John F Kennedy Community Center are nearby venues suitable for entertainment and community activities.
Are there parks or recreational locations near Dairy Queen Grill & Chill where visitors can relax?
Yes, Koch Park and Henry F. Koch Park are nearby spots ideal for outdoor activities, picnics, or sports after enjoying your meal.