Dairy Queen Grill & Chill

4.1
681 reviews
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Business Details

300 Howdershell Rd, Florissant, MO
63031-6316, United States
(314) 972-9606
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
300 Howdershell Rd, Florissant, MO
63031-6316, United States

Hours

Reviews

4.1
681 reviews
5 stars
352
4 stars
191
3 stars
67
2 stars
29
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their friendliness and helpfulness, while others were reported as rude or unprofessional.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, leading to frustration and dissatisfaction.

Food Quality

While many reviews praised the freshness and taste of the food, there were complaints about items being served incorrectly or not meeting expectations.

Cleanliness

The restaurant is frequently noted for its cleanliness, contributing positively to the overall dining experience.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing instances of perceived price gouging and high costs for meal deals.
  • BC
    Brock Christopher
    Oct 30, 2025
    1.0
    Showed up here at 9:05PM to carry out some ice cream & was told the dining room was closed (even though they didn’t close until 10PM) and the worker came out and told us to walk through the drive thru.. we couldn’t drive through it since we had a big work truck.
  • AA
    abdou amar
    Oct 5, 2025
    1.0
    The guy who work at the drive through he is very rude. he yelled at me when I was placing an order and that was the second time he is doing it.
  • EE
    Eileen
    Aug 30, 2025
    5.0
    This store is great. Never any issues and unlike other fast food places the food comes out fast and hot, and the store is clean. It's always nice to see Quawnez at the register. He treats customers like he wants to be treated. He deserves a raise!!
  • KM
    Kimberly Marie
    Aug 7, 2025
    4.0
    They forgot part of our order. We started drinking before we opened the bag so we aren't safe to drive back up there. We called multiple times but the phone just rings and hangs up. I contacted corporate and someone from the store called me today and made it right
  • MK
    Mary Kay Janish (Kay)
    Aug 5, 2025
    4.0
    Drive thru, works for me.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.

What are the regular operating hours for Dairy Queen Grill & Chill in Florissant, MO?

The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.