Chipotle Mexican Grill

3.8
1062 reviews
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About

Mexican Restaurant
Chipotle Florissant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2391 N Highway 67, Florissant, MO
63033, United States

Hours

Reviews

3.8
1,062 reviews
5 stars
522
4 stars
211
3 stars
98
2 stars
47
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or lacking in portions, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and lack of attentiveness.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean surfaces and unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.

Closing Procedures

Customers expressed frustration over the store closing early or refusing service close to closing time, impacting their experience.
  • KH
    Kenya Hardin
    Jan 5, 2026
    1.0
    I order a bowl without cheese they try to make me pay for cheese. I told them it’s no cheese on there so the cashier open my food up without gloves.
  • AW
    Alicia Wanta
    Jan 1, 2026
    2.0
    Was not impressed and very overpriced
  • RL
    Rochelle lovelace
    Dec 22, 2025
    5.0
    Food was fresh & delicious
  • GA
    Glenn Avery
    Dec 12, 2025
    1.0
    Crazy how they ran out of Black beans & corn 46 minutes before closing time. I asked if they were making some more beans. The rep said, "No. We're about to close." ... 46 minutes before closing time. I asked for corn.. That was out too. And they weren't replenishing the corn as well... It's like they staff was more into closing the store than serving the customer... and that’s 46 minutes before close... not 5 minutes before close... What's more is that the food I DID buy for my lady was cold... Mannnn... I could've cooked at home.
  • DD
    Desii Desii
    Nov 21, 2025
    1.0
    This location is very unprofessional they have managers with pissy attitudes and poor service , the gm watches as her team struggles just to finish her conversations with crew members, she talks down on employees and my bowl was nasty i had literally a few pieces of cheese when i ask for more they still gave little to nothing amounts of cheese . I have complain to the managers and gm about portions sizes and they didnt fix there mistakes instead they said i have to pay for double this location is the worse location !!!! I will never come back they are so rude and disrespectful

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Florissant?

Chipotle Mexican Grill in Florissant is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Florissant offer pickup and delivery services?

Yes, Chipotle Florissant offers both in-store pickup and delivery services.