Chipotle Florissant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food being cold, poorly prepared, or lacking in ingredients, leading to dissatisfaction.
Service Issues
Many reviews highlighted rude and unprofessional staff behavior, including poor communication and lack of customer care.
Portion Sizes
Customers frequently complained about skimpy portion sizes, especially regarding meat and toppings, leading to feelings of being shortchanged.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and food preparation areas.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, or substitutions that did not match their requests.
JM
John Maynard
2 days ago
1.0
Dear chipotle Corporate,
Please stop hiring incompentent people at all your locations. I haven't been to a single Chipotle around the St. Louis area where the food was satisfactory and the service was at the most basic human level respectful.
DD
Desii Desii
3 days ago
1.0
This location is very unprofessional they have managers with pissy attitudes and poor service , the gm watches as her team struggles just to finish her conversations with crew members, she talks down on employees and my bowl was nasty i had literally a few pieces of cheese when i ask for more they still gave little to nothing amounts of cheese . I have complain to the managers and gm about portions sizes and they didnt fix there mistakes instead they said i have to pay for double this location is the worse location !!!! I will never come back they are so rude and disrespectful
CR
C Rose
6 days ago
1.0
I wish they could get a single order correctly. Ordered two bowls on DoorDash and they were made identically but not what I ordered. The labels were correct but not the bowls. This location clearly cannot do simple things correct
CD
Coley Davis
Nov 16, 2025
2.0
So I paid a $1.00 for each one of these, I’m trying to figure the portion size cause clearly that can’t be it. So 4 cups at $1.00 each and neither of them are even half way full…this is disappointing cause I try to eat chipotle every chance I get. So this why I got way out past where I live cause I get my money worth.😠😡 Basically I gave away $4.00 that I could’ve used for something else…
BC
Bhaddazz Chick
Nov 16, 2025
1.0
I have been trying to contact the store and the automated answering machine makes it impossible to speak to a human representative.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Florissant?
Chipotle Mexican Grill in Florissant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Florissant offer pickup and delivery services?
Yes, Chipotle Florissant offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Florissant?
It is located at 2391 N Highway 67, Florissant, MO 63033, United States.
Can I order Chipotle food online for the Florissant location?
Yes, you can order online via their website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Florissant serve?
Chipotle Florissant serves fast-casual Mexican food such as customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill in Florissant for catering or other services?
You can reach them via email at mo.2026.Florissant@chipotle.com or by phone at +1 314-281-5692.
What nearby fast food options are available if I want alternatives to Chipotle near Florissant?
Nearby fast food options include Panda Express, KFC, and another Chipotle Mexican Grill location nearby.
Are there any nearby places where I can shop for arts and crafts near Chipotle Florissant?
Yes, Michaels and Michaels Stores are nearby craft shops where you can find arts and crafts supplies.
If I am visiting Chipotle Florissant, what nearby pet-related places could be useful?
Nearby pet-related places include Petco Animal Supplies and Petco, which offer pet training and pet store services.
What other amenities or services are near Chipotle Mexican Grill in Florissant that customers might utilize?
Nearby you can find UPS Access Point for shipping needs, Essence of Beauty salon for beauty services, and the Life Development Support Center for counseling and health support.