Panera Bread

4.1
857 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Festus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1075 West Gannon Drive, Festus, MO
63028, United States

Hours

Reviews

4.1
857 reviews
5 stars
470
4 stars
187
3 stars
89
2 stars
43
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, leading to frustration.

Food Quality

The quality of food has declined, with many customers noting issues like lukewarm dishes, incorrect ingredients, and unsatisfactory portion sizes.

Pricing Concerns

Several reviews mentioned that the prices are too high for the quality of food received, with some feeling that the value does not match the cost.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism, impacting the overall customer experience.

Cleanliness

Multiple customers pointed out cleanliness issues in the dining area and restrooms, which detracted from their dining experience.
  • SR
    Sabrina Revelle
    Nov 13, 2025
    5.0
    It was so good!!
  • JH
    Jordyn H
    Oct 25, 2025
    1.0
    Avoid this Panera at all costs! Went here today and wont be back. My husband ordered through the app at 1:30 and we didn't get our order til 2 PM. All he ordered was broccoli cheddar soup and a blueberry bagel. I asked the worker where I picked up mobile orders and she said that they would be in the rapid pick up order area when they're ready. She had a bad attitude towards the customers and staff. I mentioned that we orderded 30 minutes ago and that it was just a soup and a bagel. The app said it was ready at 1:45. She proceeded to state that they were short staffed. I asked if i could just get a refund then. She didn't reply and then got the soup and bagel, put it in a bag and handed it to me. I assume she was a manger, because she kept saying to the workers how if something isn't done "then no one can leave next time." I fully understand being short staffed, but as a manager you shouldn't take your frustrations out on your staff or customers.
  • JM
    James Matzker
    Sep 19, 2025
    1.0
    The sandwich I had very simply is horribly
  • AM
    A Michelle
    Sep 8, 2025
    1.0
    It's incredibly frustrating with how often this location specifically messes up in order or has crazy wait times period it took me all of twenty five minutes to get my food just now.And I only had three people ahead of me. I promise you I will never come back.And I will go to schnooks instead if I need lunch that day. I'm going to implore all my coworkers to do the same.
  • CS
    Camille Sockwell
    Sep 7, 2025
    5.0
    Got my sip club drink and someone took it while I was away for a few minutes at least they made me a new one and got grilled cheese and tomato soup value meal for 7.64 with tax they were all nice in there only thing that not been working right is do after I think 5 visits get a pastry for 2 bucks plus has not been right for probably closer to a week or more it keeps saying one more visit the last at least 3-4 times we been there and week before it was stuck on 2 more visits for 3-4 times now I do like my brownie on sale lol who would not unless u don't like chocolate in some form

Frequently Asked Questions About Panera Bread

Does Panera Bread in Festus accept reservations?

No, Panera Bread in Festus does not accept reservations.

What are the operating hours of Panera Bread Festus?

Panera Bread Festus is open daily from 6:00 AM to 9:00 PM.