McDonald's

3.6
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
515 S Truman, Festus, MO
63028, United States

Hours

Reviews

3.6
1,082 reviews
5 stars
387
4 stars
262
3 stars
224
2 stars
71
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale, cold, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers experienced problems with missing or incorrect items in their orders.

Cleanliness and Environment

Some reviews noted cleanliness and organization, while others reported unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff.
  • SS
    Shannon Stephan
    6 days ago
    1.0
    Dirty
  • AN
    Alice Naucke
    Nov 16, 2025
    5.0
    This is the fastest and friendliest McDonalds around.
  • LR
    Lacey Russell
    Nov 10, 2025
    1.0
    Came in to sit and eat this evening and a group of teenagers (who made sure people knew they were 18) harassing a (supposedly 17 or old employee) and blocking one entrance and the bathrooms. We were there for a good while eating and not a single member of staff made these kids break it up, take it somewhere else or just step in in general. There were younger children in the dining room watching and listening. Not one staff member did anything. Just watched and shook their heads.
  • DO
    Debbie Oneill
    Nov 7, 2025
    1.0
    I ordered food on the app. My son went to pick it up at the counter. They WOULD NOT prepare the food. They told him it had to be ordered curbside, even though he was going to eat in store. He was NOT driving. He had walked there. This happened on 2 seperate occasions. I dont understand what the problem was. VERY POOR customer service. After calling the store to see why they wouldnt prepare the food, the lady I spoke to said I had to change it to curbside. Once you have placed the order on the app, it DOES NOT give you the option to change from counter to curbside, which as I stated he was NOT driving. I will not order from there again. I have deleted my app and will share my experiance with everyone I know. Do better, this whole ordeal was nonsense.
  • DD
    DJ
    Nov 3, 2025
    1.0
    If you want cold fries, this is the place to go!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 515 S Truman, Festus, MO?

The McDonald's at 515 S Truman is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the McDonald's drive-through hours at this location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.