McDonald's

3.8
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 Gannon Dr, Festus, MO
63028, United States

Hours

Reviews

3.8
1,666 reviews
5 stars
674
4 stars
372
3 stars
329
2 stars
122
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and order mistakes.

Food Quality

Food quality is inconsistent, with several complaints about cold, poorly prepared items, while some customers enjoyed their meals.

Cleanliness

The cleanliness of the restaurant varies; some reviews highlight a clean environment, while others mention dirty floors and tables.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect or incomplete orders.

Family Friendly

The location is noted for being family-friendly, particularly due to the play area for children.
  • SH
    Samantha Henson
    2 days ago
    5.0
    Give us our food for free even though we are the ones that made the mistake of ordering at the wrong mcdonalds. Awesome people here!
  • PO
    Persephone Osterberg
    4 days ago
    1.0
    My fries were placed sideways and spilled everywhere in the bag. It was sloppy.
  • JH
    John Holman
    6 days ago
    5.0
    Always a great crew and fresh hot fast and delicious
  • SE
    SuperRoofer Exteriors LLC Roofing & Exteriors
    Dec 29, 2025
    5.0
    Best place for the Lil one. Hits the spot for a late night snack. Thanks so much for staying open late. We are extremely grateful for your service and hard workers
  • ZM
    Zka Mulan
    Dec 29, 2025
    1.0
    I have been to this location a few times & each time was not a satisfactory experience. The food never tasted like McDonald’s, instead thrown together/meat falling apart. Today 12/29/25 at approx 2:33pm. I ordered a Carmel Frappe. When the woman handed me my Frappe I noticed it had little to no Carmel on top. When I asked her why isn’t there any on top she immediately told me that corporate says to make a “m” letter. Apparently a lower case “m” in my opinion, because like I said there wasn’t any hardly any Carmel on top, I never complain about much but this was ridiculous. I offered to pay extra for more Carmel, she went back to add more Carmel & when I handed her my debit card she says it’s okay. My Frappe then looked like any other time I have ordered at a McDonald’s location. I don’t know if corporate is wanting to be FANCY or not taking in consideration the quality & quantity for the prize. Or maybe the worker was being lazy. Either way, I will not be going back to this location. instead, to the Starbucks located across the street.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1150 Gannon Dr, Festus, MO?

McDonald's is open Monday to Thursday from 4:30 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM. It is closed on Friday.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open Monday to Thursday from 4:30 AM to midnight, Friday until 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.