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Arby's

4.1
(1092 reviews)
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Business Details

690 S Truman Blvd, Festus, MO
63028, United States
(636) 931-9700
http://www.arbys.com/locations/us/mo/festus/690-s-truman-blvd/store-6519
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
690 S Truman Blvd, Festus, MO
63028, United States

Hours

Reviews

4.1
1,092 reviews
5 stars
524
4 stars
305
3 stars
154
2 stars
50
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the roast beef sandwiches and mozzarella sticks, but there were complaints about cold or poorly prepared food.

Service Issues

Several reviews noted inconsistent service, with some praising friendly staff while others reported rude behavior and mistakes with orders.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers appreciating the speed and efficiency, while others experienced long waits and order errors.

Management Concerns

There were multiple mentions of poor management oversight, leading to issues with staff performance and customer service.
  • AM
    Angie Martin
    6 days ago
    5.0
    Always great food! Clean
  • PR
    Phil Reichardt
    Jan 27, 2026
    5.0
    Great food
  • CU
    Craig Ulmer
    Jan 27, 2026
    5.0
    Alia was in the drive thru and was amazing and friendly, the drive thru sometimes is very long but this time it was fast and friendly and the food is always good.
  • MR
    Michael Richardson
    Jan 8, 2026
    3.0
    Strong 3. You can definitely tell this is a younger team. The mozzarella sticks were probably the best part of the meal but I will say the chicken sandwich was pretty nice, even working with the chicken that comes in a meal that only cost $9. Tonight is the first night I've ever eaten basically a peach egg roll and that was a original experience. I don't want to say too much in the way of negativity so I'll stray from describing the unkept lobby and filth piled under the drink machine.
  • TR
    Thomas Richardson
    Jan 3, 2026
    5.0
    Enjoyed the drive through. They forgot my honey sauce, must have horsey sauce lol
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Brand Certified Facts from Arby's

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