Arby's

4.1
1089 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
690 S Truman Blvd, Festus, MO
63028, United States

Hours

Reviews

4.1
1,089 reviews
5 stars
520
4 stars
304
3 stars
155
2 stars
50
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including incorrect orders, slow response times, and unprofessional behavior from staff.

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or missing items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with food handling.

Positive Experiences

Despite the negatives, some customers praised the food quality and friendly service, indicating that experiences can vary significantly.
  • MR
    Michael Richardson
    4 days ago
    3.0
    Strong 3. You can definitely tell this is a younger team. The mozzarella sticks were probably the best part of the meal but I will say the chicken sandwich was pretty nice, even working with the chicken that comes in a meal that only cost $9. Tonight is the first night I've ever eaten basically a peach egg roll and that was a original experience. I don't want to say too much in the way of negativity so I'll stray from describing the unkept lobby and filth piled under the drink machine.
  • JH
    John Holman
    6 days ago
    5.0
    Great food great staff very clean
  • TR
    Thomas Richardson
    Jan 3, 2026
    5.0
    Enjoyed the drive through. They forgot my honey sauce, must have horsey sauce lol
  • CD
    Chris DeGeare
    Dec 31, 2025
    4.0
    I eat here often. The food and the service are always good.
  • SW
    Sierra Weiss
    Dec 16, 2025
    1.0
    The kids working the night shift suck ! They seem like they joke around more than making the food fresh!