Wingstop

3.0
631 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Ferguson. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
10841 W Florissant Ave, Ferguson, MO
63136, United States

Hours

Reviews

3.0
631 reviews
5 stars
212
4 stars
85
3 stars
63
2 stars
59
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unprofessional staff, and missing items from orders.

Food Quality

Many reviews mentioned that the food was often cold, overcooked, or not prepared as ordered.

Customer Experience

Numerous customers expressed dissatisfaction with the overall customer service, citing rude staff and poor communication.

Management Concerns

There were complaints about a lack of management presence and oversight, leading to disorganization and poor service.

Positive Notes

A few customers praised the freshness of the wings and the efforts of some staff members during busy times.
  • BM
    Brittany Macon
    Jan 5, 2026
    1.0
    Placed an order for delivery $46.70. Got 1/2 of the order, it was cold and they don’t answer the phone!
  • DG
    Dee Graham
    Dec 4, 2025
    1.0
    Called to check in my order, worker lady was mad it came through. The lady put me on hold and a man came on the phone and the lady In the back that answered kept yelling in the background telling him to tell me they cant make it. I kept asking for a refund they said there no need for a refund, just come get it in the morning. Why is it so hard to get a refund if you don't want to make the food? And why are yelling as if I asked you to work here?? I don't want chicken wings in the morning... but I shouldn't have to explain myself..
  • MS
    M S
    Nov 26, 2025
    1.0
    I just came yesterday 11/25/25 on my lunch to get a ten piece and it was horrible! When I arrived they were giving me the wrong chicken so I had to wait on the right chicken. Then once I got back to work and tasted the chicken it was horrible it tasted old! I have neverrrr in my life got chicken from you guys and it tasted old! I ended up throwing it away! I’m not about to hold on to chicken to bring it back but it cost me 20 dollars for it be that way and you guys should be ashamed of yourselves for supplying old tasting chicken!!! BADDD SERVICE COMPLETELY!!!
  • II
    iceboygg
    Nov 7, 2025
    1.0
    Food took hour to get and people simply did not care do not go here
  • LT
    Logan Thomas
    Oct 18, 2025
    1.0
    Got a 6 piece tender meal for 2, and had to wait about 30 minutes past my pickup time, and I was told this was because they were waiting for fries for my order. Okay, fries only take a few minutes to cook. Finally got my food and went home. Got home and realized I barely got any fries, they also weren't the regular Wingstop fries, and my 3 tenders that were supposed to have buffalo sauce had some dry run on them instead, and I didn't enjoy the flavor, so I had to force myself to eat something I didn't enjoy, nor did I order. I would've gotten Cajun if you just told me you were out of buffalo instead of guessing what I'd want instead. I'll just start going to the Lindbergh location.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.