CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fenton is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
The quality of food varied significantly, with many customers expressing disappointment over missing ingredients and poor preparation.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty bathrooms and unkempt dining areas.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for poor attitudes and lack of professionalism.
BK
Brian Kremmel
6 days ago
2.0
Panera consistently struggles with to-go orders. Order status communication is poor, and it’s often unclear whether an order is delayed or simply not being handled. When issues arise, customer service is slow and lacks ownership, leaving customers to chase down solutions themselves. The repeated lack of communication and accountability makes the experience frustrating and unreliable.
GA
Gino Austwick
Dec 31, 2025
1.0
The fact that this+4 bags of chips is $37 is absolutely absurd. I could go to any sit down restaurant and get double this or more for the same price. Get a grip Panera.
JG
Jennifer Grider
Dec 27, 2025
5.0
We ate here on 12/27/25 and the friendly service is top notch. We ordered the pick two and my mother in law and wife order only a salad by mistake and with out hesitation Lexie made it right by making the sandwich my wife thought she ordered and brought it to us. Loren the manager was absolutely a pleasure to deal with. Recommend Highly.
AH
Annabelle Heyne
Dec 19, 2025
1.0
I ordered online, didnt get my drink, got the wrong sized soups and one barely had any of the stuff thats supposed to come with it. I didnt pay 11 dollars for a bread bowl to get a shitty cup of broth..
AA
Ads
Dec 16, 2025
4.0
This Panera is pretty good! The servers were exceptionally nice, but seemed extremely busy. Even though we were next in line, my mom and I saw several workers hustling back and forth behind the register without saying anything to us before we were helped. I'm glad this place is getting business, but it would've been nice if they acknowledged we were standing there waiting for someone.
The food was really good! Everything (Caesar salad with chicken, honey walnut cream cheese, chips) was perfect except for my sesame bagel. I asked for it sliced and toasted, with the cream cheese on the side. The nice cashier said she probably wouldn't be able to toast it since all the bread heaters were being used for sandwiches. I was happy she let me know before solidifying my order... But that process not being available for a bagel at a "bread company" made me a little confused. Bagel was great though!
The place was pretty clean and quiet for having so many orders coming through. My mom and I had a great time. Just a couple of technical things, but overall a great visit. I would recommend this place!