Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and a lack of attention to detail.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Management Issues
Several reviews pointed to management problems, including a lack of responsiveness to customer complaints and overall poor management practices.
Drive-Thru Efficiency
While some customers noted fast service at the drive-thru, others reported long wait times and inefficiencies.
RC
Rick C
3 days ago
5.0
Me and my girlfriend have been going to this Mc Donalds for a while now and honestly its the only one we like going to, They always treat us kindly and today they went above and beyond with our food making sure it was hot and fresh and speaking to us with kindness the entire time. Im more then highly satisfied with this establishment and I plan on going many more times
JL
Jaden Liggett
5 days ago
2.0
Came through gave them a code at the drive through no line no problems right? Somehow took no onions as make sure there is so much onion and biscuits with an extra gravy only get him a half a scoop and leave out the extra side of gravy. Paying 20 bucks for 2 combos and getting half the food wrong and the other half missing crazy
TH
Tim Hinkle
Feb 9, 2026
5.0
Hot and ready food. Great service. Very delicious. Great customer care. 🫶🏻❤️🫶🏻 I love you guys
GJ
Gabriella Johnson
Jan 22, 2026
1.0
Whoever is the manager to this location needs to be fired or something. There ain't no way that it's been this long that you're fries still suck and aren't fresh even when you ask for them to be fresh. (Which you shouldn't have to do,they should always give you fresh fries not old ones.) I even went there during lunch time and the fries still are not fresh. I don't see how the manager still has a job when their employees are still giving out old fries 2 years later lol. The High Ridge location is better.
DH
dane hudson
Jan 18, 2026
1.0
Great people, but good luck getting everything you order. When you visit this, McDonald's be prepared to get part of your order. Certainly, not the entire thing I've lived here for 13 years, and they've never changed. worthless call to complain that I didn't get my hash Browns, and they hung up.
What are the delivery hours for McDonald's at 100 Old Sugar Creek Road, Fenton?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
Can I use the drive-through service at this McDonald's location, and what are its hours?
Yes, the drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 100 Old Sugar Creek Road, Fenton, MO 63026, USA.
How can I order from this McDonald's online?
You can order online via their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Arby's, Steak 'n Shake, and Little Caesars Pizza, offering a variety of dining choices if you're in the area.
Are there any convenient places to rent a vehicle near this McDonald's?
Yes, the U-Haul Neighborhood Dealer is nearby if you need truck rentals or automotive services.
What nearby amenities can customers visit before or after dining at McDonald's?
Customers can visit Walgreens for pharmacy needs, Redbox for movie rentals, or the Fitness gyms like Freedom Fitness Fenton and Fit Gym to stay active nearby.
Does this McDonald's location offer any rewards program?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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