Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,297 reviews
5 stars
484
4 stars
244
3 stars
255
2 stars
106
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Speed of Service
While some praised quick service, others reported long wait times, particularly in the drive-thru.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty trays and the presence of flies.
- SASarah ArnoldDec 16, 20251.0Horrible customer service. I encountered 2 lady workers and they were extremely rude to me when picking up my food. Will never go back there.
- TGTerry GDec 10, 20251.0Expensive fast food
- LBLiz BylerDec 9, 20251.0Please save your time. We live less than a mile from this location, They don’t update their online menu to reflect items they are out of. Corporate clearly states that I should not be able to order items that are out of stock and I have not had this issue at other locations. Here is the quote from corporate about what happens when food is unavailable. “What if I was charged for a product that is not available? The McDonald's app will label products that are currently unavailable for specific locations to prevent you from ordering those products. If you attempt to reorder an item that contains multiple products, where one or more of the products is unavailable, you will need to remove the unavailable products) before your order can be completed.” The McDonald’s location at 100 old Sugar Creek Road in Fenton Missouri. Doesn’t think that they need to update their menu. We really should just go to a different location, but the others are further away. So since we do go here so much we have seen this issue MONTHLY. and to make it worse, when the issue happens, this location will not refund you for your online order. They will only refund you for whatever item it was that they were missing and insist that you must pay for the other items. This is unprofessional and completely unacceptable. Save your time go somewhere else.
- BWBrandon WehkingDec 4, 20251.0Very disappointed in the way the treat customers I politely said I ordered a Big Mac instead of nuggets and the lady took my nuggets and threw them on the ground and put a Big Mac in the bag super unprofessional but I guess it is McDonalds lol
- CRCaitlin RozumnyOct 31, 20252.0I went in to pick up a customers order and after waiting for 10 minutes I asked the simple question: “I was just checking on my customers order, is it done?” The lady then very rudely said: “We are working on it!”. I get they were busy but I only asked a simple question once. It didn’t warrant me getting yelled at. Again, I get it was busy. But no one should get rude service for asking a simple question one time.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 100 Old Sugar Creek Road, Fenton?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
Can I use the drive-through service at this McDonald's location, and what are its hours?
Yes, the drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 100 Old Sugar Creek Road, Fenton, MO 63026, USA.
How can I order from this McDonald's online?
You can order online via their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Arby's, Steak 'n Shake, and Little Caesars Pizza, offering a variety of dining choices if you're in the area.
Are there any convenient places to rent a vehicle near this McDonald's?
Yes, the U-Haul Neighborhood Dealer is nearby if you need truck rentals or automotive services.
What nearby amenities can customers visit before or after dining at McDonald's?
Customers can visit Walgreens for pharmacy needs, Redbox for movie rentals, or the Fitness gyms like Freedom Fitness Fenton and Fit Gym to stay active nearby.
Does this McDonald's location offer any rewards program?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.