Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service and attentiveness, creating a positive dining experience.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Management Problems
Customers expressed dissatisfaction with management's handling of complaints and overall lack of accountability.
CW
Celine Winter
4 days ago
1.0
#1-We like to sit at the bar. There were a few open seats, so we thought. My husband asks is anyone sitting here. The man on the left said yes, the man on the right said yes.
We were almost done eating before the people who were supposedly sitting there, ever showed up. #2-We waited about 15 min before anyone acknowledged us, then another 15 min before we got our drinks including water and the bartender, Sara didn't bring water until way later. #3-The food was good, wasn't cold. The bone in wings were really small like they were baby chickens. #4- we like the food, but the service has been bad the last 3-4 times at the Fenton location.
PS
Prime Strike
Dec 23, 2025
1.0
wings were rock hard like a brick. Waitress said they are frozen in the bag and if I order replacement ones it will be the same. Low quality bullshit.
KW
Keighlee Whitworth
Dec 19, 2025
1.0
Never have a been so upset! My family of 6 arrived at open to beat the rush. My 2 and 4 yr old are fully deaf and wear cochlear implants. They had some type of construction going on and my 4 yr old kept saying ow to loud talking about the work being done. So I asked if they could stop untill we left, mind you we already had our food and was about done and we was told no that they are behind and have to continue. The manager Jacklyn was horrible and did not care at all. We was offered to go boxes for fix the situation nothing like being forced out or made to have my daughter hurt by the loudness or forced her to remove the device and make her not have any hearing at all. My friends and family will NEVER foto this location again out of respect for the deaf community and my Daughter on her 4th birthday I might add!
PS
Paul Saunders
Dec 16, 2025
1.0
Rather than schedule roof repairs for overnight, or closing the store. Inside was extremely loud with equipment on the roof. Had to leave due to the noise.
Servers were great and very apologetic. Very poor management decisions.
KV
Katie Vagedes
Dec 5, 2025
1.0
Can't even rate the food because we waited what seemed like 10 minutes to be seated, SEVERAL workers walked right past us, not a single one of them even acknowledged us so we left and went somewhere else.
This is NOT the first time this has happened.
The times we've been here and actually were seated, to say the service was awful would be the mother of all understatements. Not only is the service atrocious, but the food is almost always cold/lukewarm by the time it actually comes out. I have been during lunch several times, sat myself at the bar and the service and food has always been awesome which is literally the only reason I continue to return.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Fenton, MO specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 150 Gravois Bluffs Circle?
The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, and on weekends it opens from midnight to 1:00 AM and then again from 11:00 AM to 11:59 PM on Saturday, and until 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in Fenton, Missouri?
It is located at 150 Gravois Bluffs Circle, Fenton, MO 63026, USA.
How can I contact Buffalo Wild Wings in Fenton, MO?
You can reach them by phone at +1 636-326-5000.
Is there an official website where I can learn more about this Buffalo Wild Wings location?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/mo/fenton/150-gravois-bluffs-circle/sports-bar-492/
What kind of dining experience does Buffalo Wild Wings offer?
Buffalo Wild Wings is a sports bar and restaurant known for chicken wings, offering a casual atmosphere suitable for takeout or in-person dining.
Are there any other dining options near Buffalo Wild Wings in Fenton?
Yes, nearby dining options include Five Guys, Red Robin Gourmet Burgers and Brews, Smokey Bones BBQ and Grill, Olive Garden, and McAlister's Deli.
Which retail stores are located near Buffalo Wild Wings that I can visit before or after dining?
Nearby retail stores include SKECHERS Warehouse Outlet, Verizon, Pier 1 Imports, 5.11 Tactical, Mattress Firm, Famous Footwear, Michaels, and JC Penny.
Is there a financial service or ATM near Buffalo Wild Wings?
Yes, there is a LibertyX Bitcoin ATM nearby for currency exchange and other financial services.
What other amenities or services are close to Buffalo Wild Wings that might be helpful for visitors?
Visitors can find services such as Jiffy Lube for automotive needs, The Dental Center for health and medical services, VETCO Vaccination Clinic at PETCO for pet care, and UPS Access Point location for shipping and postal services nearby.