Papa Johns Pizza

Reviews

• HA

  Hannah Allen

  Jan 4, 2026
  3.0
  Listen I understand yall just opened and are still very short staffed but it’s not worth having bad management run the store. The GM is great and very understanding but the other managers didn’t want to be there yelled things that shouldn’t have been said in front of customers. People not washing their hands as frequently as they should, and for a busy store everyone is going super slow.
• HC

  Hayley Collins

  Dec 31, 2025
  1.0
  Very off-putting to watch the employees that look very dirty with scabs covering their arms toss the pizza dough with no gloves. The dough wraps all over their arms almost to their elbows while tossing it. Also had to come home and put pizza back in oven as it was undercooked on bottom. Will not be returning due to lack of sanitation. If your employees arent going to wear gloves and are going to touch everyones food, at least hire clean cut people.
• LK

  Loralee King

  Dec 26, 2025
  1.0
  This escapade started with call in to order. We were greeted on the phone by "Kevin" who seemed like the most professional person affiliated with this Papa John's..... however, consider me less than surprised to discover he was not local to our area... let alone even remotley aware of the situation this business was dealing with. We arrived 20 minutes after our estimated pick up time, and still waited an hour in the parking lot... but let me tell you... it was entertaining. During our hour wait there was at least 5 Karen's that stormed out screaming about calling corporate they were so mad at the service they recieved. 4 tired dad's that walked out scratching or shaking their head at the clamdamery that they had just witnessed inside, and 3 employees that came outside to call someone to complain (with gusto) about how miserable their job is, and how badly they despise the world and everyone in it (I am choosing to paraphrase to keep this review pg). I will say, the pizza didn't taste horrible, but it was not hot when we did finally get it. They didnt give us the right sauce we asked for but the one we got wasn't uneditable. IMO you'd prolly be better off buying your own ingredients and making it yourself... it would certainly save you alot of unnecessary negativity, hate, and hassle. It definitely seems like this place is desired in this area hopefully they can find a better form of management to at lest make the employees happier because that was definitely a group of disgruntled folks working in there. I genuinely do feel sorry for the employees (good luck fellas)
• CP

  Caitlin Perkins

  Dec 26, 2025
  1.0
  The excuse for the two hour wait on the order before calling in to check on the status was this location running out of dough. The manager asked if we still wanted our pizza before the call disconnected. The line keeps on ringing now but to no surprise as there’s a line of customers waiting to talk about their order status all way to the outside of the building. I’ll change this review if it ever gets resolved respectfully.
• JK

  John Kincaid

  Dec 25, 2025
  5.0
  This is the worst business to order online websight I've ever tried to use and finally closed it account just finding how to order, not able to custom order even if your paying for it, no assistance or help menue offered, so after wanting a supreme pizza that is standard but here your limited to three or four totL toppings and CA not even add for extra cost. What I got from the site is appears what is their equal to a standard Supreme is going to cost more than average. Ost from other ompanies in Fzrmington. I think or know from past experience from another city they were at that time excellent but seems like customer services and quality of service has defflently suffered. So I'm not speaking about the quality of staff at site or quality of the food and by time I got around d calling the store was closed, so went another pizza and got it the way I wanted it. Sorry but if you go to the store I'm sure they are much easier to order your pizza your way very easier and at Pease 45 minutes less, but pick their offered choice as standard with two to three items it's easy.

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