Papa Johns Pizza

Reviews

• VM

  Vern Moore

  Feb 18, 2026
  5.0
  Great food. Wish we had a Papa John's in Fredericktown Mo.
• BK

  blake kiefer

  Jan 30, 2026
  1.0
  DO NOT ORDER!! Grossly incompetent, order a pizza wait 1 hour, get a call they ran out of dough. Asked if I would like to wait another hour for dough. I said sure. 1 hour later another call asking if I want thin crust. I said no they said they’re still unloading the truck. I said I can wait. They said ok. Then subbed it out to DoorDash to tell me they’re cancelling it. Meanwhile I have no food 3 hours later and have to scramble just to get food this late AND wait on a refund.
• JS

  Jennifer Short

  Jan 30, 2026
  1.0
  Tried to order online, the website was down. Called and got transferred to a call center in India. Finally went to pick up my order. The 2 guys working said they had to "find the dough" also saying that they didn't have any of the ingredients to nake the pizza. "It may be a while to find the dough" Only the 2nd time ordering there, really sad because I liked them when they were here the first time.
• DM

  David McDaniel

  Jan 29, 2026
  1.0
  Absolutely horrible pizza, moved here from KC 3 yrs ago,haven't had Papa Johns since then and was looking forward to it.Cheaply made,low quality ingredients.Very little sauce,just bad and bland, will not be going back,no wonder the reviews are so bad.Will probably go under,so be it.If you make garbage food people don't wanna pay for it.
• EJ

  Ethan Jones

  Jan 28, 2026
  2.0
  Visited in the evening on 1/28. Waited in the lobby after showing ready on my app for 37 minutes. They were obviously busy with only 4 staff but I observed absolutely no leadership and no communication with staff. Customers were not acknowledged at all whatsoever. Pizza orders sat on the rack and customers were going in the kitchen grabbing their own stuff because no one was reading off orders, staff just watched and didn't seem bothered. After 37 minutes I got my order having no idea it was sitting on the rack the entire time getting cold, I should have grabbed it myself and cashed myself out like everyone else. 4 staff was enough for one to work the register and phone, 2 prep make pizzas and 1 to box orders but the issue was no one stepped up to lead. If they had a team lead or manager working it wasn't obvious. Hopefully this location can understand this is a legitimate issue and the GM will work with the evening crew to correct it before it begins to hurt their buisness. Overall disappointing experience, It will be awhile before I return, I'll wait on the Google reviews to show something has changed.

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