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McDonald's

3.2
(1567 reviews)

Business Details

2221 Happy Lane, Excelsior Springs, MO
64024, United States
(816) 630-4121
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2221 Happy Lane, Excelsior Springs, MO
64024, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.2
1,567 reviews
5 stars
427
4 stars
320
3 stars
329
2 stars
156
1 star
335
  • AR
    Alyssa Reyne
    4 days ago
    1.0
    I came to this McDonald's on April 8th for dinner time. The guy at the drive thru was beyond rude and he was continuously scratching his head while handling people's food. He had no smile, his customer service was horrible. When did it become okay to not have to wear a hair net while working in the food industry?
  • SF
    Steven Fausett
    5 days ago
    1.0
    Just sat in the drive thru for 20 minutes and they only moved two cars in that 20 minutes, got to the microphone and sat another 5 minutes and still hadn’t had my order taken. The previous time I went to this specific McDonalds, I went inside ordered at the kiosk & walked up to the counter with my ticket in hand to pay cash and the manager was packing food for the drive thru orders. 5 different employees made eye contact with me multiple times. The manager made eye contact with me multiple times and didn’t say anything. Walked out. Avoid this McDonalds!
  • RR
    Robert
    Mar 31, 2026
    2.0
    I have been going to this McDonald's for years last,6 months I have concerns standing waiting for someone to take your order employees including management sees you but do nothing average wait in the lobby 25 minutes unless their busy only concerns are for drive through and door dash and I have seen customers ask for their money back cause they were tired of waiting and if you do complain their fix is coupons the owner needs to step up and fix the issues at hand cause the management hasn't got a clue
  • KI
    Katie Ison
    Mar 27, 2026
    1.0
    When I got my fries they were hard as a rock and cold they smelled bad they barely filled up the McDonald's large fry container at least my two McChickens were perfectly fine
  • AH
    Alyssa Handley
    Mar 18, 2026
    1.0
    I visit this mcdonalds typically at night as I work late. Every single time I go, my order is always messed up. It's sad that we as the customers that pay for already over priced food have to deal with poor service to the point that the crew members themselves don't even bother to have a good interaction with their customers.

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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