Taco Bell / KFC

2.5
563 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1744 West Jesse James Road in Excelsior Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1744 West Jesse James Road, Excelsior Springs, MO
64024, United States

Hours

Reviews

2.5
563 reviews
5 stars
104
4 stars
72
3 stars
95
2 stars
49
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty kitchens and improper food handling.

Management Problems

Customers expressed dissatisfaction with management, citing lack of accountability and poor employee training.
  • ML
    Marley Lampher
    Dec 21, 2025
    1.0
    Got dinner here on the way home after getting some Christmas shopping done and let’s just say WHAT A DISAPPOINTMENT!!! kids cinnamon twist BURNT! forgot my sons whole meal on top of that had to wait 30+ minutes. Lady inside was throwing a fit and NOT wearing gloves everyone else had gloves on but her! NEVER COMING BACK! On top of that this is their second time missing a WHOLE MEAL!!!!
  • J5
    John 533
    Nov 21, 2025
    1.0
    I don't think they are capable of getting an order right used to love this place but I haven't gotten a correct order in some times
  • XX
    xxswamper59xx
    Nov 11, 2025
    1.0
    extremely slow service often forget something for the order not good for lunch breaks as most of your time is actually spent in line
  • DD
    Debbie Gilmore (Debgilmre)
    Oct 21, 2025
    2.0
    We got some chicken nuggets and they left a lot to be desired. All of these chain have gone down hill in the last few years.
  • DT
    David T
    Oct 7, 2025
    1.0
    The young woman working the window at night, is extremely rude. We as customers need to boycott excelsior springs Taco Bell/KFC only then will management fix the horrible food, and the rude employees. If you the workers read this please fix your attitude and take some pride in your work, you are the only ones who can fix it. I don’t love my job but I take pride in it and give 110% every day.

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours at Taco Bell located at 1744 West Jesse James Road in Excelsior Springs?

The Taco Bell at 1744 West Jesse James Road is open daily from 10:00 AM to 10:00 PM.

Does this Taco Bell location offer drive-through service, and what are the drive-through hours?

Yes, this Taco Bell offers drive-through service. The drive-through hours are 10:30 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.