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Sonic Drive-In

3.7
(1033 reviews)
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Business Details

1715 W. Jesse James Road, Excelsior Springs, MO
64024, United States
(816) 637-9025
http://www.sonicdrivein.com/locations/us/mo/excelsior-springs/1715-w--jesse-james-road/store-1958
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Excelsior Springs, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1715 W. Jesse James Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1715 W. Jesse James Road, Excelsior Springs, MO
64024, United States

Hours

Reviews

3.7
1,033 reviews
5 stars
403
4 stars
263
3 stars
160
2 stars
70
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.

Management Concerns

Several customers expressed dissatisfaction with management, citing a decline in service and food quality since new management took over.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and good service.

Drive-Thru Experience

Many reviews noted problems with the drive-thru, including malfunctioning equipment and slow service.
  • LT
    Lori Triplett
    Feb 10, 2026
    4.0
    I really enjoy their double smash burgers and onion rings
  • EC
    Elizabeth Collins
    Feb 9, 2026
    5.0
    The sliders are great and a good price
  • CC
    chris
    Jan 29, 2026
    1.0
    Coke was flat, coney was cold. Manager does nothing to fix this place. Never good anymore
  • KF
    Kala Fields
    Jan 28, 2026
    5.0
    Love our sonic! It is the best! Always fast, fresh, and kiddos love the playground!
  • AH
    Alyssa Handley
    Jan 22, 2026
    2.0
    Lately the food has been lacking. Tastless food, even the burrito i just got for breakfast had no sauce in it completey dry.
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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