Pizza Hut

3.6
467 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1103 Rose Ave in Excelsior Springs, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1103 Rose Ave, Excelsior Springs, MO
64024, United States

Hours

Reviews

3.6
467 reviews
5 stars
201
4 stars
94
3 stars
57
2 stars
32
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude management, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned subpar food quality, including overcooked pizzas, missing items, and unsatisfactory taste.

Management Problems

Customers expressed dissatisfaction with management's handling of complaints and overall operational issues.

Mixed Experiences

While some customers had positive experiences with friendly staff and timely service, these were overshadowed by frequent complaints.
  • TK
    trd kc
    Jan 1, 2026
    1.0
    Missing food on order!! Took a hour and a half when online said ready in 15mins!! Called to ask for manager they hung up on me. I called a corporate number guy tells me they will call me back after he leaves a message and yet no phone call no refund no food givin in place of missing food!!!! WORST PIZZA HUT EVER!!!!!!!!!!!!!!!!!!!!!!!!!
  • FW
    Faith Williams
    Dec 14, 2025
    4.0
    We carry out the pizza. It's good.
  • WM
    William Mccubbin
    Dec 12, 2025
    1.0
    I went in today the aerial manager her name was Anna she was being very rude and told me and my friends to get out she said and I quote we are trying run a business and we have orders sitting at bar Doing nothing wrong and she kicked us out and I He used to be an employee there the management was horrible and I just want people to know that and hopefully the people that corporation should see this and she was treating other customers horrible to.
  • BZ
    Brent Zweifel
    Dec 5, 2025
    2.0
    I have tried this Pizza Hut twice this year. Both time we're poor service. Order was ready for pick up before 7pm. Arrived 5 minutes after. Sat in the restaurant for 40 minutes waiting on someone to hand me my order and for me to pay. Cashier took my name left to look for it, came back and didn't say anything to me. 20 minutes later, another person started yelling out names. I asked if there was one for me. He looked and went back to the kitchen, after awhile he came back with my order. Someone stuck it in a delivery bag. He handed check to Cashier. Took Cashier another 15 minutes to take my money while I'm holding my order as it is getting cold. In short, avoid this Pizza Hut at all cost. Frozen pizza from a grocery store is better choice than dealing with the lack of service from this Pizza Hut.
  • BH
    Brandon Harves
    Nov 19, 2025
    1.0
    Pizza wasn’t made at the time stated and they told me 10 more minutes 3 different times. I couldn’t trust them that It was going to be done. so I gave up had them cancel the order.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 1103 Rose Ave in Excelsior Springs?

Pizza Hut is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.

Does this Pizza Hut location offer delivery and takeout services?

Yes, this Pizza Hut offers delivery, in-store pickup, and no-contact delivery services.