Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were complaints about cold items and incorrect orders.
Service Issues
Many reviews highlighted inconsistent service, with reports of long wait times, incorrect orders, and staff appearing disengaged or unhappy.
Cleanliness
Several customers reported unsanitary conditions in the dining area and bathrooms, with sticky floors and dirty tables being common complaints.
Staff Attitude
While some customers praised friendly staff, others noted rudeness and lack of attentiveness from employees.
Operational Challenges
Frequent mentions of staffing shortages and operational issues, including being out of menu items and closing early, affected customer experiences.