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Arby's

3.6
(607 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2303 Vintage Ct, Excelsior Springs, MO
64024, United States

Hours

Reviews

3.6
607 reviews
5 stars
218
4 stars
154
3 stars
110
2 stars
44
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food freshness and taste, with some praising the quality while others noted issues like cold or poorly prepared items.

Service Issues

Several reviews highlighted inconsistent service, including long wait times, incorrect orders, and staff appearing disinterested or overwhelmed.

Cleanliness

Multiple customers mentioned cleanliness issues, particularly in the dining area and bathrooms, with reports of sticky floors and dirty tables.

Staff Attitude

Feedback on staff attitude was varied, with some customers praising friendly service while others reported rudeness or lack of engagement from employees.

Pricing Concerns

Some customers felt that prices were high for the quality and portion sizes of the food, leading to dissatisfaction.
  • JB
    Jess B
    5 days ago
    5.0
    Always clean, courteous, and correct on the order!
  • SO
    Stephen O'Brien
    5 days ago
    1.0
    I just came home after my bathroom was professionally cleaned. My daughter clearly got food poisoning from having lunch there today and vomited all over the bathroom. Do not eat here. They’re lucky I didn’t take photos.
  • AC
    Andrew Coleman
    Feb 16, 2026
    3.0
    Haven't been there in a while, but this time food was pretty good service was better than expected and the lobby was clean so acceptable is what I would call it.
  • WW
    Whoop-de-doo!
    Feb 12, 2026
    5.0
    This is the best fast food in town by far. The food is always good and fresh, the restaurant is always clean, and the staff are great. Erica who helped us with the menu really makes this place stand out. 10/10 recommend. Try their desserts too!
  • KS
    Kevin Sheriff
    Jan 9, 2026
    2.0
    Ask for sauces and didn't receive any extra sauces. Food was ok for fast food. Was kinda disappointed with the taste and flavor of the food. Ingredients could be fresh

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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