Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and modifications not being honored.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, including managers, which contributed to a negative dining experience.
Cleanliness
The restaurant was often described as dirty, with unclean tables and overflowing trash cans, leading to an unpleasant atmosphere.
Food Quality
Several customers complained about cold, old, or improperly prepared food, diminishing their overall satisfaction.
CC
Collin
1 day ago
1.0
30+ minute wait w/ maybe 4 other customers just to get cold soggy nuggets that killed my appetite. This McDonald’s is the antithesis of “fast food”.
DG
Drew Greiwe
Jan 26, 2026
2.0
Needs a lot of improvement. Almost every time I go to this McDonald’s, my order is incorrect, missing burger patties, fries are old and cold. As someone who used to wok in the fast food industry, double checking orders is not complicated and attention to detail should be part of the day to day work.
MD
Mother Dragons
Jan 10, 2026
1.0
We went thru the drive thru to order. The order taker would not let us complete our order and as we were saying what we wanted she said ok see you at next window. So I just pulled around, placed the order from the app and then went in to get it. When I went inside you can hear the lady at the window being very unprofessional and rude to customers. I decided to video it while I waited. The one helping with the food was nice. I asked for a manager and then the bald chick (window) came over and said she was the manager. She didnt apologize at all. The food was cold and old. Apparently she’s cold and doesn’t like opening the window. She said one customer that comes through smells like barf all the time. If your that unhappy with your job find something else. Franchise owner needs to review the people that work there. This should be embarrassing and you have absolutely NO GOOD REVIEWS!
JD
Jim Denneny
Jan 6, 2026
2.0
No eat in at McDonalds? Food was cold...fish filet looked like an overdone potato chip. No one at counter. Will not return
TB
Team Birge
Dec 28, 2025
1.0
Nightmare before New Years..
I dont take the time to make many reviews unless an experience is very good or extremely bad...In this case, it was unbelievable😲 If someone had shared it with me, I would have assumed they were exaggerating, hard to believe this could possibly be the full story... Let's start with the original order... Rating the difficulty of it is on the lower scale...
1. Quarter Pounder with Cheese & Bacon- plain please make it a large meal with a sweet tea
-RESULTS- Quarter Pounder with ketchup and no bacon, fries unsalted & a medium unsweetened tea
2. McCrispy Original with extra mayo make it a large meal with a lemonade.
-RESULTS- McCrispy Original with NO mayo, unsalted fries and a lg Lemonade (got the lemonade right)
3. 2 Cheeseburger make it a LG meal with no cheese and a Coke
-RESULTS- 1 hamburger with ketchup and pickle- no mustard, no onions. 1 cheeseburger with ketchup- no pickles, mustard or onions. Unsalted fries and a Coke ( got the coke right)
4. 20 piece Mcnuggets with BBQ, hot mustard, sweet n sour sauce.
-RESULTS- hard, cold nuggets with honey mustard sauce.
It is hard to believe that one order could possibly get this messed up. An item or even 2 but the entire order was wrong. Original hamburger missing condiments that has been on every single hamburger since McDonald's opened(unless otherwise requested)... I have never received fries from McDonald's that had absolutely no salt, to make them even worst that were old and cold..
Sadly after spending $40 on this meal, we threw it away and made another stop at Jack n the box... I will NEVER forget this experience, its sad that this is the level of service that seems to be normal at this location after reading reviews. Let's not forget we spent 20 minutes at the window waiting for this disaster....
What are the operating hours for McDonald's in Eureka, MO?
McDonald's in Eureka, MO is open daily from 5:00 AM to 2:00 AM.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald’s location has a drive-thru service available daily from 5:00 AM to 2:00 AM.
What payment options are accepted at McDonald's in Eureka?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or ahead of time?
Yes, you can place delivery and mobile orders through their website or the McDonald's app.
Where is the McDonald's located in Eureka?
It is located at 120 E 4th St, Eureka, MO 63025, USA.
Does this McDonald's offer free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi and mobile offers as part of its services.
What notable businesses are near McDonald's at 120 E 4th St?
Nearby businesses include USA Martial Arts and Fitness Academy, Sundance Salon & Spa, and Mobil 1 Performance gas station and automotive repair.
Are there nearby transit or assistance services close to McDonald's to help with directions?
While there are no transit stations listed nearby, customers might find the U.S. Bank ATM and Western Union useful for financial services close to McDonald's.
What fitness and recreational venues are near McDonald's for customers who want to stay active?
The USA Martial Arts and Fitness Academy nearby offers gym and sports facilities for fitness enthusiasts visiting the area.
Are there any beauty or spa services near McDonald's in Eureka?
Yes, Sundance Salon & Spa and The Neighborhood Salon provide beauty and spa services close to McDonald's for customers looking to relax after their meal.
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