McDonald's

3.1
595 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 E 4th St, Eureka, MO
63025, United States

Hours

Reviews

3.1
595 reviews
5 stars
186
4 stars
104
3 stars
77
2 stars
49
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Feedback indicated a pattern of rude and unprofessional behavior from staff, particularly management, leading to negative customer experiences.

Cleanliness

Many customers noted unsanitary conditions in the dining area and drive-thru, with dirty tables and overflowing trash cans.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
  • BM
    Brock M
    4 days ago
    1.0
    We were traveling and wanted to stretch our legs and sit down. The inside was tiny. Not a single table was clean. The only other person sitting inside was a homeless guy. We had to order from a kiosks ourselves. There was a bell to ring for assistance, rang it 5 times and nothing... the food took forever to come out! Never going back to this location.
  • CC
    C
    Nov 16, 2025
    2.0
    Had to wait over 30 minutes. But they did make the order right a d they apologized for the wait.
  • JP
    Jeri Pruitt
    Nov 6, 2025
    1.0
    Apparently you can only get service at the drive-thru this morning i waited and waited finally a voice came over the speaker are using the mobile app.i said no. Then complete silence someone pulled into the 1st speaker area and right away are you using mobile app yes she was went on through so I said HELLO ,HELLO no answer I stupidly did this a few times before driving off. Pissed off!!!!
  • MM
    Max Matt
    Oct 22, 2025
    1.0
    The worst McDonald's. Its worth the drive to any other location. Food is wrong or cold everytime and they are incredibly slow and rude
  • CW
    Cameron Wright
    Oct 17, 2025
    1.0
    I guess they get paid based on if you “round up for the Ronald McDonald House” because I just got scolded for saying no. Then got an attitude and took another order before handing my card back with the receipt and my card ready to go in her hand.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Eureka, MO?

McDonald's in Eureka, MO is open daily from 5:00 AM to 2:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald’s location has a drive-thru service available daily from 5:00 AM to 2:00 AM.