McDonald's

3.1
603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 E 4th St, Eureka, MO
63025, United States

Hours

Reviews

3.1
603 reviews
5 stars
188
4 stars
105
3 stars
79
2 stars
50
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.

Cleanliness

Several customers noted that the dining area was dirty, with overflowing trash cans and unclean tables.

Staff Attitude

Feedback indicated a pattern of rude or unhelpful staff interactions, particularly from management.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some expressing dissatisfaction with the overall quality.
  • MD
    Mother Dragons
    2 days ago
    1.0
    We went thru the drive thru to order. The order taker would not let us complete our order and as we were saying what we wanted she said ok see you at next window. So I just pulled around, placed the order from the app and then went in to get it. When I went inside you can hear the lady at the window being very unprofessional and rude to customers. I decided to video it while I waited. The one helping with the food was nice. I asked for a manager and then the bald chick (window) came over and said she was the manager. She didnt apologize at all. The food was cold and old. Apparently she’s cold and doesn’t like opening the window. She said one customer that comes through smells like barf all the time. If your that unhappy with your job find something else. Franchise owner needs to review the people that work there. This should be embarrassing and you have absolutely NO GOOD REVIEWS!
  • JD
    Jim Denneny
    6 days ago
    2.0
    No eat in at McDonalds? Food was cold...fish filet looked like an overdone potato chip. No one at counter. Will not return
  • TB
    Team Birge
    Dec 28, 2025
    1.0
    Nightmare before New Years.. I dont take the time to make many reviews unless an experience is very good or extremely bad...In this case, it was unbelievable😲 If someone had shared it with me, I would have assumed they were exaggerating, hard to believe this could possibly be the full story... Let's start with the original order... Rating the difficulty of it is on the lower scale... 1. Quarter Pounder with Cheese & Bacon- plain please make it a large meal with a sweet tea -RESULTS- Quarter Pounder with ketchup and no bacon, fries unsalted & a medium unsweetened tea 2. McCrispy Original with extra mayo make it a large meal with a lemonade. -RESULTS- McCrispy Original with NO mayo, unsalted fries and a lg Lemonade (got the lemonade right) 3. 2 Cheeseburger make it a LG meal with no cheese and a Coke -RESULTS- 1 hamburger with ketchup and pickle- no mustard, no onions. 1 cheeseburger with ketchup- no pickles, mustard or onions. Unsalted fries and a Coke ( got the coke right) 4. 20 piece Mcnuggets with BBQ, hot mustard, sweet n sour sauce. -RESULTS- hard, cold nuggets with honey mustard sauce. It is hard to believe that one order could possibly get this messed up. An item or even 2 but the entire order was wrong. Original hamburger missing condiments that has been on every single hamburger since McDonald's opened(unless otherwise requested)... I have never received fries from McDonald's that had absolutely no salt, to make them even worst that were old and cold.. Sadly after spending $40 on this meal, we threw it away and made another stop at Jack n the box... I will NEVER forget this experience, its sad that this is the level of service that seems to be normal at this location after reading reviews. Let's not forget we spent 20 minutes at the window waiting for this disaster....
  • SW
    Sean C. Wigglesworth
    Dec 5, 2025
    3.0
    Very long wait times and no front line staff.
  • BM
    Brock M
    Nov 20, 2025
    1.0
    We were traveling and wanted to stretch our legs and sit down. The inside was tiny. Not a single table was clean. The only other person sitting inside was a homeless guy. We had to order from a kiosks ourselves. There was a bell to ring for assistance, rang it 5 times and nothing... the food took forever to come out! Never going back to this location.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Eureka, MO?

McDonald's in Eureka, MO is open daily from 5:00 AM to 2:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald’s location has a drive-thru service available daily from 5:00 AM to 2:00 AM.