Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, often waiting 20-40 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including incorrect orders, undercooked items, and overall dissatisfaction with the meals.
Cleanliness
The cleanliness of the restaurant, especially the bathrooms, was a major concern, with multiple reports of unsanitary conditions.
Customer Service
Several customers noted rude or inattentive staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
EL
E Lancaster
4 days ago
1.0
if you order here, pull up at the left menu, they'll treat you like a VIP, if you pull up the right menu you'll be put on hold for 20 minutes.
cold food, awful wait time, convenient spot. that's about it.
SB
Shayla Beiermann
Jan 5, 2026
2.0
Took a very long time and fries were cold. 😔
ET
Ernie Tidball
Dec 17, 2025
1.0
The bathroom in this location is DISGUSTING! It looks like it hasn’t been cleaned in days. No soap. No hand sanitizer. Absolutely disgusting!
BC
Betty Crocker
Dec 12, 2025
1.0
If I could give zero stars, I would I come through here for breakfast quite often and every time even though the line is empty it takes almost 20 minutes to get my food. My food is typically always wrong and if not that it’s hard my biscuits are either hard as a rock or the tortilla to the burrito that I get the food that we got today my burrito was turned inside out, not wrapped properly. The biscuits were rock hard to the biscuits and gravy and not only that but we sat there and waited for about 10 minutes in an empty line for TWO things that we couldn’t even eat. Honorable mention whoever is at the window wanted to sit and have a 10 min conversation I guess I should’ve added even more time to my leaving for work than I already do and factor in the window persons need to have a conversation and make me late for work oh and just for the person to already have their food. Have them pull forward if you want to chit chat. I have a life and job too. I won’t be spending money there again until the manager fixes this place. Every single person that’s employed for me also stops here and they all have nothing good to say. I’m very disappointed.
DG
Deloren Gardner
Dec 8, 2025
1.0
This gotta be the worst McDonald’s ever, no offense to anyone working here. I work in the area so i visit often. Busy or not busy this McDonald’s takes at least 15mins per order per car. If it’s busy much longer. There always seems to be a complication. For this to be by 6flags by a hotel and by the highway its very St louis city efficiency.