Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold, incorrect, or poorly prepared items.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the bathrooms and dining area, with reports of trash and unclean surfaces.
Customer Service
There were mixed reviews on staff friendliness, with several customers noting rude or inattentive service.
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Jason Helm
2 days ago
1.0
Waited in line for over 10 minutes to even take my order and gave me the wrong food
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Katelyn Reinhart
Feb 15, 2026
5.0
We LOVED it! The food was amazing, loved those Hotcakes. We went through the drive through and the person who was there was very friendly with extreme kindness. The atmosphere was also friendly. Great coffee. Wonderful breakfast sandwich. Very complicated order but they got the order exactly right! We’ll be coming back if we are in the area.
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Felix Oliver Bacareza
Feb 11, 2026
5.0
The crew today especially the black dude in the counter was very helpful, he has excellent customer service rating in my opinion. I am not sure but I think he is supervisor but he is working hands-on. I will definitely be back, i am from STL but I frequently go road trippin west 44 along this mcdonalds store near six flags.
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Jaime Avitia
Feb 10, 2026
1.0
Woman was angry because I was the first customer in the door.
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Pastor P
Feb 3, 2026
5.0
It's mc Donald's, grandparents secret weapon to making children happy 😁