Jimmy John's

3.5
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14 Hilltop Village Center Dr, Eureka, MO
63025, United States

Hours

Reviews

3.5
238 reviews
5 stars
107
4 stars
38
3 stars
17
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about incorrect orders, hard bread, and food safety concerns.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and lack of proper hygiene practices among staff.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.

Employee Attitude

Feedback indicated inconsistent employee attitudes, with some customers experiencing friendly service while others encountered rudeness.
  • JH
    Jeff Harrison
    Oct 19, 2025
    5.0
    We eat here quit often. Always good.
  • JP
    james prisk
    Sep 20, 2025
    1.0
    Was told delivery was on its way 45 minutes after it should've been delivered. Delivery never came. Called again and was told it was left at the door. Absolutely incorrect. I have a door camera. Prices have doubled. Didn't get the order and didn't get a refund. Do not order from this place for delivery.
  • RB
    Raymond Bruns
    Aug 2, 2025
    1.0
    Horrible! Absolutely horrible and don't understand portions whatsoever when making a sandwich. My wife stopped to get me the #16 with kicken ranch added and while I love the kicking ranch, they thought it was necessary to put a whole damn gallon jug of it on the damn sandwich. Pretty damn nasty when you feel like your drinking a jug of sauce while eating your sandwich. A little goes a long way. Or how about don't charge for the sauce on the side and I'd just order it that way.
  • WJ
    Wendy Jenkerson
    Aug 2, 2025
    1.0
    10 dollars for a bread sandwich is sad
  • JB
    Jennifer Baggett
    Jul 28, 2025
    5.0
    Gosh talk about great service great food and fresh. I absolutely LOVE this sandwich shop. Top notch 👌 👏 Thank you Eureka Jimmy John's for always being so amazing. BTW you need a store out in high ridge (wink wink) 😉 😜. No really your employee's are the best.