Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied widely, with some praising friendly staff while others reported rude and disorganized service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly made items.
Speed of Service
Many customers complained about slow service, particularly during busy times, with long wait times reported for both dine-in and drive-thru orders.
Cleanliness
Cleanliness was a concern for some, with reports of unsanitary conditions in the restaurant and bathrooms.
MS
Mason Stanfill
Feb 9, 2026
1.0
Got a buffalo chicken slider and they proceeded to dip a jalapeño popper into buffalo sauce and serve it as a piece of chicken
DR
Dylan Roach
Dec 30, 2025
2.0
This place is the slowest fast food restaurant around. Place an online order, 20 minutes I finally get my food. Not normal lunchtime so no reason why it should take so long. I have visited this restaurant on several different occasions with the same result.
JP
Julie Perkins
Nov 19, 2025
4.0
Delivery is our choice.
SO
Sloan Oaks
Nov 19, 2025
5.0
Only reason I'm leaving a review is because of the amazing customer service provided by Cherrie! Brown hair girl with glasses and an amazing personality. Thank You Cherrie!