Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15869 Fountain Plaza Dr. in Ellisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being fresh, hot, and flavorful, though some noted inconsistencies in preparation.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unsanitary behavior from staff.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food received.
Cleanliness and Atmosphere
The restaurant was frequently described as clean, with friendly staff contributing to a positive dining atmosphere.
MG
Michael Gaut
2 days ago
5.0
Very clean building, extremely fresh food. I have been twice and both times were awesome. Service the first time was very pleasant and even though the second person wasn’t as enthusiastic they still did their job 100%. Love that they give a bag per meal, really hate that all these fast food places stuff everything in a single bag. Wish the fries were a little crispier but they’re actual potatoes cut in store so I’m gonna give them some leeway on that. The burger was spectacular, not too seasoned, just a good old fashioned American cheeseburger.
MK
Michael Kneznekoff
Feb 17, 2026
3.0
Burger was ok. They served the fries cold and gave me a very small portion. The fries were just small pieces as well. Dining room was not very clean. I would not return.
ZW
Zachary Whitehead
Feb 9, 2026
4.0
Good food and good service. Just very expensive for what it is
GA
GK Anne
Jan 30, 2026
4.0
Food is so good
GH
George Hall
Jan 24, 2026
5.0
Service here is phenomenal, so friendly and accommodating
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 15869 Fountain Plaza Dr. accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for the Five Guys in Ellisville?
The store is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and until 10:00 PM on Thursday through Saturday.
Does this Five Guys location offer delivery service?
Yes, Five Guys at this location offers delivery during set hours via their online ordering system.
Can I customize my burger and milkshake at this Five Guys?
Yes, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options are accepted at Five Guys in Ellisville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there outdoor seating available at the Five Guys in Ellisville?
Yes, this location offers outdoor seating.
Does Five Guys offer gluten-free menu options?
Some menu items like buns and hot dogs contain gluten, but sandwiches are available without buns as wraps or bowls. Cross-contamination risk exists, so please check the allergen chart for details.
What nearby places can I visit before or after my meal at Five Guys?
You can visit nearby places such as Tre Cuori Gelateria and Acai for ice cream and smoothies or MOD Pizza if you want to try another dining option nearby.
Are there medical or wellness centers close to Five Guys in Ellisville?
Yes, nearby you will find BJC Medical Group ENT Specialists, BJC Medical Group Cardiology, and several chiropractic centers like Dr Frank Cares and Chiro One Chiropractic & Wellness Center.
What financial services are available near Five Guys at Fountain Plaza Dr.?
Several banks are nearby including BMO Harris Bank, BMO Bank N.A Branches with ATMs, Lindell Bank, and Bank of America Mortgage services.
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