Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15869 Fountain Plaza Dr. in Ellisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
540 reviews
5 stars
323
4 stars
124
3 stars
35
2 stars
25
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the burgers and fries for being fresh and tasty, there were several complaints about food being served lukewarm or incorrect orders.
Service Issues
Customers reported inconsistent service, with some experiencing friendly and helpful staff, while others faced long wait times and unsatisfactory responses from management.
Pricing Concerns
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the efforts of the staff to maintain a tidy environment.
- LEL EstepDec 31, 20253.0We ordered for pickup. App says fries aren’t made until you get to the restaurant- they were lukewarm when we got them. Food was just ok. Had to warm everything up before we ate it. Order was correct and ready at the time promised. Five guys used to be so much better- served hot, better flavor.
- MBMirela BrnadaDec 5, 20251.0Worst Five Guys experience I’ve had and I’ve had it in many other states. The employee at the register was picking at her long nails while getting my order, which is very unsanitary. She also seemed disengaged and not interested in being there. The cheeseburger didn’t taste right either. Overall, very disappointing visit for me and the group I came with. This happened on 12/05/25 around 1:30-2pm.
- ILIsaac longOct 16, 20255.0Very good Food.
- MCMary ClarkSep 14, 20255.0Best burger joint in town!
- RSRonald SnyderJul 23, 20215.0The people that work here are fast, friendly and the food hits the spot .
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 15869 Fountain Plaza Dr. accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for the Five Guys in Ellisville?
The store is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and until 10:00 PM on Thursday through Saturday.
Does this Five Guys location offer delivery service?
Yes, Five Guys at this location offers delivery during set hours via their online ordering system.
Can I customize my burger and milkshake at this Five Guys?
Yes, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options are accepted at Five Guys in Ellisville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there outdoor seating available at the Five Guys in Ellisville?
Yes, this location offers outdoor seating.
Does Five Guys offer gluten-free menu options?
Some menu items like buns and hot dogs contain gluten, but sandwiches are available without buns as wraps or bowls. Cross-contamination risk exists, so please check the allergen chart for details.
What nearby places can I visit before or after my meal at Five Guys?
You can visit nearby places such as Tre Cuori Gelateria and Acai for ice cream and smoothies or MOD Pizza if you want to try another dining option nearby.
Are there medical or wellness centers close to Five Guys in Ellisville?
Yes, nearby you will find BJC Medical Group ENT Specialists, BJC Medical Group Cardiology, and several chiropractic centers like Dr Frank Cares and Chiro One Chiropractic & Wellness Center.
What financial services are available near Five Guys at Fountain Plaza Dr.?
Several banks are nearby including BMO Harris Bank, BMO Bank N.A Branches with ATMs, Lindell Bank, and Bank of America Mortgage services.