Chipotle Ellisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.
Food Quality
Frequent complaints about food being too salty, cold, or poorly prepared, with some customers experiencing food safety concerns.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
Staff behavior varied widely, with some customers praising friendly service while others reported rudeness and unprofessionalism.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they did not receive good value.
BB
Brooke Bennett
Nov 15, 2025
2.0
Please stop serving STALE CHIPS.
GP
G P
Oct 25, 2025
1.0
My order was very incorrectly prepared. My partner ordered the salad bowl and there was not a single piece of salad. In addition, We ordered a large guac and large chips. Instead, we got a small guac and no chips at all! This was 10/25 order placed 5:31 PM for 5:45 pickup.
DA
Donald Allen
Oct 23, 2025
1.0
I took my order to go. I got home and I couldn't eat the food because it was so salty. The steak tasted questionable. I suspect this particular franchise is not doing justice to the brand. I stayed away for a while. I had Chipotle in Atlanta twice last week. Enjoyed enough that I thought I'd try it again. Now I don't plan to ever set foot there again.
ME
Mandy Everhardt
Oct 11, 2025
2.0
Super disappointed that I was the only person in the store and they refused to take my order in person because I was trying to order a cheese quesadilla. No one in front of me or behind me, ingredients right in front of them and I was told I had to make the order online. No explanation provided. I had to google the reason why: too timely. But, regardless, there was NO one in line to hold up! I was told you can "go to the table behind you, make an order online and we will assist you." Suffice it to say, I walked out.
AT
ABRIEAN THOMAS
Oct 9, 2025
1.0
So i went to chipotle today and i asked for queso and chips first the queso came in a little clear container for $5 literally never seen anything like it and then i get in my car and taste the chips and they’re stale like really come on chipotle!!!! You guys are charging all this money for containers that looks like this. I could’ve went to qdoba for this. This was 4.96
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ellisville offer?
Chipotle Ellisville offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Ellisville?
Chipotle Ellisville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ellisville offer pickup and delivery services?
Yes, Chipotle Ellisville provides in-store pickup and delivery services.
Can I order Chipotle Ellisville food online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455 for convenient ordering.
Does Chipotle Ellisville have a rewards program?
Yes, Chipotle offers a rewards program where you can earn free food and receive exclusive offers by signing up for Chipotle Rewards.
What payment methods are accepted at Chipotle Ellisville?
Chipotle Ellisville accepts credit cards and gift cards as payment methods.
Is Chipotle Ellisville welcoming to the LGBTQ community?
Yes, Chipotle Ellisville welcomes LGBTQ customers and is inclusive.
Are there any nearby dining options close to Chipotle Ellisville?
Yes, nearby dining options include Wendy’s for fast food, Fallon’s Grill and Tap for a restaurant and bar experience, and Einstein Bros. Bagels for bagels and coffee.
Where can I find nearby banking services around Chipotle Ellisville?
Nearby banking options include US Bank, U.S. Bank ATM, and LibertyX Bitcoin ATM, making it convenient to access financial services before or after your meal.
What other amenities are located near Chipotle Ellisville that customers might find useful?
Customers can find CVS Pharmacy for medical supplies, Club Fitness for workouts, and FedEx Office Print & Ship Center for shipping and printing services near Chipotle Ellisville.