Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.
Cleanliness
The location was often described as dirty, with complaints about unsanitary conditions in the dining area and drink stations.
Order Accuracy
Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Inconsistent Experience
Overall experiences varied significantly depending on the staff working, with some visits being satisfactory while others were disappointing.