McDonald's

3.6
1396 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 Business US 60, Dexter, MO
63841, United States

Hours

Reviews

3.6
1,396 reviews
5 stars
506
4 stars
324
3 stars
256
2 stars
135
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with frequent complaints about items being missing or incorrect.

Customer Experience

Several customers expressed dissatisfaction with the overall dining experience, citing a lack of friendliness and engagement from employees.

Order Accuracy

A significant number of customers noted that their orders were often wrong, leading to frustration and disappointment.

Cleanliness

Some reviews highlighted issues with cleanliness, particularly in the bathrooms and overall restaurant environment.
  • BM
    Buzy malay
    Oct 25, 2025
    1.0
    No diversity. Manager was terrible. I asked for extra mac sauce on my big Mac and she treated me as if I was asking for something for free. She was very hostile
  • MG
    Morgenhenry Henry g
    Oct 17, 2025
    1.0
    I ordered for delivery and was missing over half of my items, they didn’t even give me a straw for my drink. when I called to tell them this the only way they offered to fix it was to cancel the order or for myself to come pick it up after paying a delivery fee. I had to drag my pregnant sick self and my 2 small children out of the house and come get it myself. If I wanted to do that I would have just ordered through the drive through in the first place. There was absolutely no care about pleasing the customer, or offering to fix any of their mess up the RIGHT way. I am very unsatisfied and highly disappointed that this is how they treat their customers.
  • AL
    Andy Livingston
    Oct 16, 2025
    1.0
    The last 2 or 3 times I have went to this McDonald's and have gotten bad service and there employees are rude to me and my wife. We have to check our order before we even leave. They have not gotten our orders right and had to get it right for the second time
  • SB
    Sabrina Merritt (Bebe)
    Oct 11, 2025
    1.0
    They had me waiting 30 minutes on a mobile order and I'm pregnant. After receiving my order they messed it up and we had to go back through the drive through after we got home the order was still messaged up. Took us 45 minutes to get food that was wrong.
  • KS
    Katrina Smith
    Oct 11, 2025
    5.0
    I'm pissed. I've been waiting 18 minutes now for my sons food. I have to get him to therapy so I'm on a schedule. I allowed myself extra time to get his food and still get there on time. I finally get to the window and I'm asked to pull forward. It's not even like I can pull away because of the way they have their drive through. 19 minutes and still no food. 22 minutes.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's in Dexter, MO?

McDonald's in Dexter, MO is open for dine-in from 5:00 AM to 11:00 PM every day of the week.

During what hours is the drive-thru at this McDonald's location available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.