Chipotle Mexican Grill

2.9
200 reviews
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Business Details

13307 Manchester Rd, Des Peres, MO
63131, United States
(314) 403-8001
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Manchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
13307 Manchester Rd, Des Peres, MO
63131, United States

Hours

Reviews

2.9
200 reviews
5 stars
60
4 stars
28
3 stars
17
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked rice and overcooked chicken, while others praised the flavors and freshness.

Service Issues

Many reviews highlighted poor customer service, including rude staff interactions and mistakes with orders, though some employees were noted for their friendliness.

Cleanliness

The cleanliness of the establishment was frequently criticized, with reports of dirty tables and unsanitary practices among staff.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and additional charges for common toppings, leading to perceptions of poor value.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect preparations, particularly with online and mobile orders.
  • CM
    Chad Mayer
    Nov 14, 2025
    1.0
    ordered online and instantly went to cancel it and no one picks up the phone so they tell you to use their chat and when you use that it says "ooo that is trucky to cancel an order"......$45 later I could not cancel it.
  • JG
    James Grandstaff
    Nov 9, 2025
    3.0
    I’ve used this location before and will continue to do so. But understand they start cleaning probably around 9pm so order before that time.
  • TD
    Theresa Duba
    Nov 5, 2025
    5.0
    I love their rice bowls!
  • DK
    Debashis Kundu
    Sep 6, 2025
    1.0
    Price here is higher than other chipotle for the same bowl
  • SC
    sam claytor
    Sep 3, 2025
    5.0
    By far, my favorite chipotle I have ever found! I’ve come here a few times a week for a couple months. It is the cleanest, best tasting best, and overall experience from a chipotle that I have had in a long time. They have revived my faith and love for chipotle thank you!!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Manchester serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill on weekdays?

Chipotle is open from 10:45 AM to 10:00 PM Monday through Friday.