Taco Bell

3.7
682 reviews
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Business Details

12866 Highway 21, De Soto, MO
63020, United States
(636) 586-1370
https://locations.tacobell.com/mo/de-soto/12866-highway-21.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12866 Highway 21 in De Soto. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12866 Highway 21, De Soto, MO
63020, United States

Hours

Reviews

3.7
682 reviews
5 stars
285
4 stars
156
3 stars
110
2 stars
33
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor food preparation.

Food Quality

Food quality is hit or miss, with some customers enjoying their meals while others complain about stale or poorly made items.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others report dirty floors and unsanitary conditions.

Pricing

Customers express concerns about high prices relative to the quality of food received.
  • SW
    Steve Williams
    3 days ago
    1.0
    I placed my order at the kiosk and then watched three people walk around not touching my order 45 minutes. I then asked for a refund, and one girl walks up to the screen and says, there's an order for steve that needs to be made. I said, no, I'm getting a refund because you've had five minutes to start my order.
  • DH
    Daniel Higginbotham
    Dec 31, 2025
    5.0
    Went in late had some trouble with missing stuff on the kiosk and was helped at the counter ...great service and it looked like the employees enjoyed their jobs too
  • KM
    Kaylee McClelland
    Dec 28, 2025
    5.0
    When I went through the drive through at 2:45 A.M Eli who is a manager that greeted me over the speaker and told me when they had. When I pulled up to the window I was met with nothing but hostility and great service. Our food was hot, full of flavor, and even the early morning all the staff were kind and friendly! I highly recommend!
  • TF
    Tabby f
    Dec 11, 2025
    1.0
    Edit: As I'm finishing my food my I went to reach for my 3 cheese chicken flatbread melt and it's nonexistent, though I was charged.... The employees from 4-4:30 aren't great, except for drive thru. He was working hard! If I could give 1/2 star I would. The only reason for the 1/2 is because the place was clean. We drove through the drive thru and the food wasn't great. Gave us the incorrect drink. Went back to "purchase" another and also an impulse snack. Waited over 5 minutes to be acknowledged. They gave me the wrong drink AGAIN. And also didn't include a fork so we made a 3rd trip back.... Bad Service. Bad food. Won't be back to this location...
  • MB
    Matthew Ball
    Nov 9, 2025
    5.0
    Great service.
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Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-thru in De Soto?

The drive-thru is open daily from 9:00 AM to 3:00 AM.

Where is the Taco Bell located in De Soto, MO?

It is located at 12866 Highway 21, De Soto, MO 63020.