Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local de Soto Subway® Restaurant at 2108 Rock Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed; while some employees are praised for being friendly and efficient, others are criticized for poor attitudes and lack of professionalism.
Food Quality
Food quality is inconsistent; some customers report fresh and delicious sandwiches, while others complain about cold food, incorrect orders, and unsatisfactory ingredients.
Cleanliness
The cleanliness of the store is generally noted positively, but there are several complaints about unsanitary conditions and hygiene practices among staff.
Order Accuracy
There are frequent issues with order accuracy, including missing ingredients and incorrect items, leading to customer frustration.
Staff Experience
Many reviews highlight the inexperience of younger staff, suggesting a need for better training and supervision to improve overall service.
SW
Shawn Wood
Nov 17, 2025
1.0
I love the food and the online deals for discounts, but four times now they have messed my order, and my girlfriends order up when I go to pick it up. The manager twice, which she shook her head like its the customers fault, and the two young guys messed it up twice but smile and laugh about it like its funny. Need new management and workers.
RH
ralph hueneburg
Sep 7, 2025
1.0
Today, Sept 7 th, 2025, I had my first real problem with an employee named Braydon. Young B seems to have a hearing problem which he doesn’t announce. He gets worked up quickly and tells me I’m being ignorant and to get out. I’m dumbfounded but since I’m being accused of something I ask him if he wants me to be ignorant.
I’m ignorant. I’m ignorant. I’m ignorant. Get out. I ask to talk to a manager, B calls Tabby and tells her I’m being ignorant and won’t leave. I never get to talk to her. She tells B to call the police.
I need the owners of this shop to review whatever security they may have (check 4:45 pm) and review this.
In the years I’ve eaten there I’ve never had a problem like that.
I will be calling corporate to pursue this further.
CM
Christy Mooney
Jul 30, 2025
5.0
Really nice workers
JB
Jim Burrous
Jun 27, 2021
5.0
Quality of food was great staff really experienced in that profession and was very helpful and very fast keep up the great work guys
VS
Vikki Stutes
Sep 17, 2020
5.0
Employees very friendly!
Store shiny CLEAN!
Food Excellent!!