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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in De Soto, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12872 State Route 21 for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and incorrect orders.
Cleanliness Concerns
Multiple reviews highlighted serious cleanliness issues, including a roach infestation and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and declining food quality.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
MS
Mike Smith
Jan 30, 2026
5.0
Showed up made my order to only realize I forgot my wallet. The awesome young manager inside helped me download the Sonic app where I could pay for my meal with my Google Wallet on my phone. He was so very helpful and very quick thinking! Thank you so very much for your help!! The food was awesome too!!
CT
Constantine Toshi
Jan 16, 2026
1.0
They shut down for having a Roach infestation and somehow they're still up and running. I came here for a years, then I found out about this I've never ate there again.
JE
Jacob Ellis
Dec 31, 2025
1.0
Went there 4 times in the past 2 weeks. First time I got there an hour before they closed and was told the grills were already turned off. The second time I was 5 spots from the door in 60 degree weather and was told to move closer to the door because she didn't want to walk that far. Third time my wife ordered some drinks online when I got there I was told they don't do drink carriers anymore. The last time I was told that they no longer do ice cream eventho its on there app and menu. I will no longer be going to this location ever again.
QM
Quinn McLendon
Dec 19, 2025
1.0
I was unable to order. We arrived 20+ minutes before closing and the worker informed us they closed in 3 minutes and already turned everything off
ZF
Zach Fitzgerald
Nov 30, 2025
1.0
Went twice on 11/30/25 waited 15 minutes each time with no response' button stayed red. Just had a important question for a manager. It's a good thing I wasn't there for food! Phone calls are useless too.