Brand Certified
McDonald's
3.3(1059 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12955 State Route 21, De Soto, MO
63020, United States
Certified by McDonald's • Mar 01, 2026
(636) 337-7845
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,059 reviews
5 stars
322
4 stars
213
3 stars
196
2 stars
89
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, including undercooked fries and incorrect sandwich orders.
Cleanliness
Several customers noted dirty dining areas and unsanitary conditions, impacting their overall experience.
Staff Attitude
Mixed feedback on staff friendliness; some customers praised individual employees while others reported unprofessional behavior.
- CWCold Wolf2 days ago5.0Food was exactly how I awarded it. Everything was great service was amazing and on top of everything.They were very busy props to the team.Keep up the good work
- VAV AFeb 24, 20262.0I watched an employee use their phone and go back to working with food without washing their hands. Makes me concerned for food contamination.
- BSBill SmithFeb 23, 20263.0Went thru drive through and ordered breakfast meals and got empty hash brown sleeves
- PRPeter RolaFeb 16, 20261.0Missing items from order. Extremely slow service for there only being 2 cars in line.
- JHJohn HardinJan 22, 20262.0I just at my last meal at McDonalds. My total was $10.72. I paid with cash and as the attendant handed me my change she said "we are out of pennies" and gave me 25 cents. I know, it's only 3 cents but it's the principle. You asked me at the window if I'd like to round up, I said no. Maybe add a sign telling customers that all cash order totals will be rounded up to the nearest 5 cents. No matter how you justify it, you stole 3 cents from me and you're hoping customers overlook it. Not me. I hope that 3 cents was worth it to you. Your quarterly earnings will not increase from my business. I can do without fast food and be healthier and happier anyway.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in De Soto, MO?
McDonald's in De Soto is open daily from 5:00 AM. Regular hours are until 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
When is the drive-thru available at McDonald's De Soto?
The drive-thru operates from 5:00 AM to 11:00 PM Sunday through Thursday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's De Soto offers delivery and curbside pickup services.
Can I place an order for McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's De Soto?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's De Soto have a drive-thru service?
Yes, this McDonald's restaurant offers a drive-thru service for convenient ordering and pickup.
Where is McDonald's located in De Soto, MO?
It is located at 12955 State Route 21, De Soto, MO 63020, United States.
What nearby stores can I visit before or after dining at McDonald's De Soto?
Nearby stores include Dollar Tree for discount shopping and Tractor Supply Co. for home improvement and clothing needs.
Are there other fast food options near McDonald's in De Soto?
Yes, nearby fast food options include KFC and Dairy Queen, great alternatives for chicken or ice cream cravings.
Which nearby services might be useful when visiting McDonald's De Soto?
Nearby useful services include Enterprise Bank & Trust for financial needs, BP and Phillips 66 for gas stations, and Walgreens for pharmacy and convenience items.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website