Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,144 reviews
5 stars
363
4 stars
236
3 stars
213
2 stars
89
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, often having to wait long periods for their orders, even when the restaurant was not busy.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of certain meals.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising specific employees while others reported rude or unhelpful behavior.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, impacting the overall dining experience.
- MLMatthew Limpert4 days ago2.0Got extra sauce? Won't be there. Get a drink? No straws. Request napkins? Whipe your hands on your shirt. "Pull up to the side" (for a happy meal) nobody in front or behind you... Wait in one lane while 4 cars move to pay next to you? Expect that here. And your the last car....
- COClaudia Oppenheimer5 days ago2.0Each time I order and get disappointed, I swear it is the last time. Today I ordered on the app for pickup thru the drive thru. One filet of fish, NO tarter sauce, pickles and lettuce(which I was charged for). I was immediately identified correctly, waived thru the pay window, with a Very nice smile and a wave. Pickup window said to go and wait at front of the building. After 6 long minutes of waiting a nice attendant came to give me my order I checked the receipt. All my requests were noted correctly. When I opened the sandwich it was a tiny filet with cheese and Tarter sauce. Very disappointed.
- AMAnita McdowellNov 11, 20251.0Placed my order on the McDonald’s app. Then went through drive-through to pick it up. Was missing the fries went in to get them repeated what was wrong five times. They finally went to make my basket of fries, hot and fresh, but then the bag was taken to the back. Why did she take my bag of fries to the back? Just couldn’t eat them when I got home. Very disappointed in people. 😥
- LTLauren ThebeauNov 8, 20251.0Literally got to the speaker at 10:28 or 10:29 on my husband's birthday (I got there around 10:22 but the line was super long) and they made me wait until 10:35. I tried to order breakfast and the woman at the speaker had an attitude and told me that they couldn't serve anymore breakfast. I told them I had been there since before 10:30 AT the speaker and again, with an attitude, said "I can ask but we can't do that right now." So I said whatever, I'll just leave, and left. Very unhappy with the service. Couldn't get here earlier because it's my husband's birthday and I have 3 kids, but I made sure to get there before they stopped serving breakfast.
- ARAddison RowdenOct 14, 20251.0I was trying to make an order outside and I was told to wait. I waited for a little bit then saw somebody else pull up next to me and they had their order taken immediately. I waited a couple minutes more, then noticed another car had pulled up and got their order taken again. After waiting I got frustrated and decided to pull up to the window and confront them about their service and the person completely gave no acknowledgment to my complaint at all and proceeded to be snobby. Bad customer service
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in De Soto, MO?
McDonald's in De Soto is open daily from 5:00 AM. Regular hours are until 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
When is the drive-thru available at McDonald's De Soto?
The drive-thru operates from 5:00 AM to 11:00 PM Sunday through Thursday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's De Soto offers delivery and curbside pickup services.
Can I place an order for McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's De Soto?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's De Soto have a drive-thru service?
Yes, this McDonald's restaurant offers a drive-thru service for convenient ordering and pickup.
Where is McDonald's located in De Soto, MO?
It is located at 12955 State Route 21, De Soto, MO 63020, United States.
What nearby stores can I visit before or after dining at McDonald's De Soto?
Nearby stores include Dollar Tree for discount shopping and Tractor Supply Co. for home improvement and clothing needs.
Are there other fast food options near McDonald's in De Soto?
Yes, nearby fast food options include KFC and Dairy Queen, great alternatives for chicken or ice cream cravings.
Which nearby services might be useful when visiting McDonald's De Soto?
Nearby useful services include Enterprise Bank & Trust for financial needs, BP and Phillips 66 for gas stations, and Walgreens for pharmacy and convenience items.