Customers generally praised the food, especially the burgers and ice cream, though there were some complaints about inconsistencies in preparation and freshness.
Service Experience
While many reviews highlighted excellent and friendly service, there were notable instances of poor service and order inaccuracies.
Cleanliness
The location was frequently described as clean, but there were some reports of unsanitary conditions in the dining area and bathrooms.
Value for Money
Some customers felt that prices were high for the quality and quantity of food received, particularly regarding blizzards and meal deals.
Family Friendly
The establishment is recognized as a great place for families, with a play area for children and a welcoming atmosphere.
VK
Vernon Kirchner
1 day ago
5.0
They have never got my order wrong and the food is good no complaints from me
MH
Ms. K. S. Haws
Oct 30, 2025
4.0
My grandson had a great time playing in the play area at this location.
KK
Kohler401 Kohler
Oct 12, 2025
5.0
Who doesn't love dairy Queen The ice cream is amazing and the cheeseburgers are awesome
BF
below freezing
Aug 29, 2025
4.0
There burgers are pretty good especially the double and triple burgers
DC
Dan Campbell
Jul 23, 2025
1.0
Got a strawberry sundae which surprisingly they had a sale if you bought two because their strawberry topping was spoiled so I guess they put it on sale to get rid of it . Was water down and tasted fermented when I called to bring it to their attention, I was told three employees taste of it and it was fine and the expiration date said it was good for two more days, obviously not stored correctlyand I could come get another sorry but this does not fix the situation. I didn’t pay for spoiled food so since the manager Lily didn’t want to fix the situation I won’t be coming If selling spoiled food is more important than your customers business. That’s all I need to know so just letting others know what you’re buying.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill in De Soto known for?
Dairy Queen Grill & Chill in De Soto is known for its soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill in De Soto?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, and is wheelchair accessible.
Can I order online or get exclusive deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and by downloading their app, you can access exclusive deals and mobile rewards.
What special menu items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 120 Jefferson Sq, De Soto, MO 63020-5917, United States.
What nearby food options are available around Dairy Queen Grill & Chill in De Soto?
Nearby food options include KFC, McDonald's, Coyol Mexican Bar & Grill, Domino's Pizza, Hardee's, and another Dairy Queen.
Are there any convenient services near Dairy Queen Grill & Chill for banking or ATMs?
Yes, nearby you can find Enterprise Bank & Trust, LibertyX Bitcoin ATM, Cash2Bitcoin ATM, and Western Union money transfer services.
What local attractions or services can I visit around Dairy Queen Grill & Chill in De Soto?
Nearby attractions and services include Fireworks City, De Soto Missouri Chamber of Commerce, De Soto Laundromat, and the First Baptist Church of Desoto.