Customer experiences with service quality were mixed; while some praised the friendly and attentive staff, others reported issues with order accuracy and responsiveness.
Food Quality
The food quality received positive feedback overall, with many customers enjoying the burgers, ice cream, and chicken strips, although there were complaints about incorrect orders and food temperature.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect food preparation, indicating a need for improvement in this area.
SS
Steve
Dec 19, 2025
5.0
Food and service were excellent!
DT
donna Turner
Dec 5, 2025
1.0
The service in DeSoto Mo. Really sucks!!!!! Order a double bacon cheeseburger NO sauce, had everything on it, also order fries, no fries!!! And didn't give me a receipt. The manager wanted to argue with me!!!!! They get an F!!!!! ITS EVERY TIME I go in and order something is wrong!!!!!!!
VK
Vernon Kirchner
Nov 23, 2025
5.0
They have never got my order wrong and the food is good no complaints from me
MH
Ms. K. S. Haws
Oct 30, 2025
4.0
My grandson had a great time playing in the play area at this location.
KK
Kohler401 Kohler
Oct 12, 2025
5.0
Who doesn't love dairy Queen The ice cream is amazing and the cheeseburgers are awesome
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill in De Soto known for?
Dairy Queen Grill & Chill in De Soto is known for its soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill in De Soto?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, and is wheelchair accessible.
Can I order online or get exclusive deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and by downloading their app, you can access exclusive deals and mobile rewards.
What special menu items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 120 Jefferson Sq, De Soto, MO 63020-5917, United States.
What nearby food options are available around Dairy Queen Grill & Chill in De Soto?
Nearby food options include KFC, McDonald's, Coyol Mexican Bar & Grill, Domino's Pizza, Hardee's, and another Dairy Queen.
Are there any convenient services near Dairy Queen Grill & Chill for banking or ATMs?
Yes, nearby you can find Enterprise Bank & Trust, LibertyX Bitcoin ATM, Cash2Bitcoin ATM, and Western Union money transfer services.
What local attractions or services can I visit around Dairy Queen Grill & Chill in De Soto?
Nearby attractions and services include Fireworks City, De Soto Missouri Chamber of Commerce, De Soto Laundromat, and the First Baptist Church of Desoto.