Business Details
About
Mexican Restaurant
Chipotle Creve Coeur is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,163 reviews
5 stars
409
4 stars
233
3 stars
104
2 stars
80
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and trash.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders.
Staff Attitude
Multiple customers noted a lack of professionalism and negative attitudes from staff members.
- MMMichael MaynardDec 18, 20251.0Workers on their phones while I waited. Not one employee said a word. I would expect a simple hello but not a word. Customer service was terrible.
- JSJonathan SawyerDec 17, 20251.0Pretty sure this is a used bag of chips. I just got home and was graced with this after opening it. Receiving this bag of dust after the two employees got done arguing about romantic relationships from the night before. I’m cooking dinner at home and never coming back.
- JGJeremy GreeneDec 4, 20251.0My friend bought me lunch and in that experience, we got to enjoy being double charged for my meal. Also, as I was ordering, I had asked about the very tiny amount of queso that I would be charged for being pulled from a very empty pan that obviously didn’t fill the ladle, to which the employee ignored my question and insisted that I focus on the table that we had already moved onto without answering or resolving my question. I probably could’ve insisted but as a customer, I do not think it’s my job to persist that an employee do their job right.
- WHWesley HastingsDec 4, 20251.0I ordered a burrito for delivery via Grubhub: carne asada chicken, white rice, black beans, hot salsa, sour cream, and lettuce. The burrito arrived with the wrong kind of meat, white rice, and pinto beans, THAT'S IT, none of the other ingredients were included. The chicken was so rubbery it was inedible, the tortilla was so rubbery I couldn't even bit through it on my first bite, the rice was overcooked and rock hard at times, and the pinto beans were dry and tasted like cat food. The whole order went in the trash. These folks want $15/hr for minimum wage but can't make a simple one-item order with any amount of accuracy, which would be the minimum thing they have to do in a day at work. Completely unacceptable, and Chipotle offered no recourse other than to file the complaint in the corporate office. Done with Chipotle forever as this has happened 100% of the time I've ordered food there.
- MLmya lockridgeNov 29, 20251.0I been sick for a week and today was the first day I was able to eat anything. As soon as I dug in my bowl there was several pieces of HAIR in my food! I am beyond disgusted and frustrated. I wish I could give this store 0 stars. I will be requesting a refund in the morning and also will make a call to cooperate. Also, the food was SALTY, very!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Creve Coeur?
Chipotle Mexican Grill is located at 11485 Olive Blvd, Creve Coeur, MO 63141, USA.
What are the opening hours of Chipotle Mexican Grill in Creve Coeur?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Creve Coeur offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Creve Coeur?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on Apple Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and real ingredients.
How can I contact Chipotle Creve Coeur by phone or email?
You can call them at +1 314-983-9358 or email mo.0919.crevecoeur@chipotle.com.
Are credit cards accepted at Chipotle Mexican Grill in Creve Coeur?
Yes, Chipotle accepts credit cards as a payment method.
Which nearby places can I visit before or after dining at Chipotle Creve Coeur?
Nearby places include Starbucks for coffee, Dierbergs Markets for grocery shopping, and Big Bowl Chinese Express for additional dining options.
Is there a nearby bank around Chipotle Creve Coeur for quick financial services?
Yes, first bank and Carrollton Bank are nearby where customers can manage banking needs conveniently close to Chipotle.
What nearby services are available for health and wellness near Chipotle Creve Coeur?
Nearby health-related services include Advance Surgery Center, Hometown Hearing & Audiology, and St. Andrew's Senior Solutions for medical and personal care needs.