Business Details
About
Mexican Restaurant
Chipotle Creve Coeur is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,152 reviews
5 stars
404
4 stars
233
3 stars
104
2 stars
80
1 star
331
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including bland flavors, undercooked rice, and stale chips.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and trash bins, impacting the dining experience.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inconsistent portion sizes were noted.
Management Issues
Several customers expressed concerns about management practices, indicating a lack of oversight and poor staff training.
- DBdanette batsonNov 10, 20255.0Gluten allergy....alpha gal....I have both. This is one of the few places I can eat. The young lady who waited on me was very considerate and helped to address my concerns. She made sure to the best of her ability to not cross contaminate using clean utensils offered to get some things from the back, which i told her wasnt necessary right now for me... The food was amazing! I can have the bowls, which is what I would get before I got diagnosed, I had no reactions which means no contamination for me. They stayed busy, I could see how a few things in the dining area got behind, it was right at lunch rush, but they never even made me feel I wasn't important or holding up the line. All the food was stocked well, and everyone was so kind. I would come here again! Thank you!!
- IMIssabelle MaldonadoNov 7, 20251.0Im visiting St. Louis and I have never encountered such a disgusting and unprofessional environment. There was food all over the floor and counter. And they were dragging people's food across the food covered counter. It is a health and safety risk. Additionally we found a hair in our food. Wouldn't recommend eating here.
- BSBlake StoneOct 26, 20251.0walked in and was greeted with, “ we’re out of a lot of stuff.” ok. great start. hot lamps were turned off 30 min to close, so by the time i got home, food was cold. bland, cold food is not a great way to eat dinner. would not recommend
- MCMichael ColeOct 25, 20255.0I wanted to give a massive shout-out to Antaneece and the entire Chipotle crew working the line today! The service was truly exceptional—fast, friendly, and genuinely welcoming. Antaneece handled my order with speed and a great attitude, making the entire experience feel personal and efficient. The whole team works like a well-oiled machine, keeping the atmosphere positive even during the rush. This isn't just fast food; it's service with a smile and a real sense of pride.
- TATertius AucampOct 12, 20251.0Came here Oct11 at 9pm. Had no chicken or white rice and when asked how long it will be I was met with an impolite “I don’t know” went with steak instead but chicken ended up being ready 2 min later… Took them about 10min to checkout the people in front of me and there were multiple workers just standing around and talking loudly to each other about things not related to helping customers. Serving station was dirty, had lettuce in my guac. about 15min later after initially being helped I was able to checkout my extremely poorly wrapped burrito which made it so inconvenient to eat… and guess what, no napkins either. Tables weren’t clean and trash cans were running over with trash. This was a terrible experience, and I’m fine with most things but the terrible service here is unacceptable, will have to switch Qdoba if it doesn’t improve. Felt like I was robbed of my money
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Creve Coeur?
Chipotle Mexican Grill is located at 11485 Olive Blvd, Creve Coeur, MO 63141, USA.
What are the opening hours of Chipotle Mexican Grill in Creve Coeur?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Creve Coeur offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Creve Coeur?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on Apple Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and real ingredients.
How can I contact Chipotle Creve Coeur by phone or email?
You can call them at +1 314-983-9358 or email mo.0919.crevecoeur@chipotle.com.
Are credit cards accepted at Chipotle Mexican Grill in Creve Coeur?
Yes, Chipotle accepts credit cards as a payment method.
Which nearby places can I visit before or after dining at Chipotle Creve Coeur?
Nearby places include Starbucks for coffee, Dierbergs Markets for grocery shopping, and Big Bowl Chinese Express for additional dining options.
Is there a nearby bank around Chipotle Creve Coeur for quick financial services?
Yes, first bank and Carrollton Bank are nearby where customers can manage banking needs conveniently close to Chipotle.
What nearby services are available for health and wellness near Chipotle Creve Coeur?
Nearby health-related services include Advance Surgery Center, Hometown Hearing & Audiology, and St. Andrew's Senior Solutions for medical and personal care needs.