Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9805 Watson Rd. in Crestwood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong ingredients.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and unhelpfulness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some describing it as the cleanest Taco Bell they have visited.
Food Quality
While some customers enjoyed the food, others complained about poor quality, including insufficient ingredients and cold meals.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, preferring to order from staff instead.
MM
Mike Michalik
5 days ago
1.0
Got food there and everything was cold or not cooked all the way or just covered in grease. All three quesadillas weren't cooked and cold and had unmelted cheese. Fries where freezing plus they were cold and hard as rocks. Everything must have been either been sitting there all day are just not cooked. Just threw the whole $20 order away. Didn't want to get food poisoning like some of the other reviews said. Won't be going back. Plus one of the employees were screaming in the kitchen so loud you could here it in the drive through.
AM
Avazbek Mirzoev
Dec 3, 2025
1.0
I’m honestly surprised how places like this, especially Taco Bell locations, are still operating. The employees don’t seem to take their job seriously at all, and because of that the whole place ends up in a terrible condition. Everything feels completely mismanaged and falling apart.
KG
Kimberly Geiser
Dec 3, 2025
1.0
My chicken for my burrito had been stuck together in the fryer, leaving weird soggy pieces of breading between the two pieces. Then I spent the entire next day with food poisoning. Improper chicken cooking techniques can be very dangerous. Don't recommend getting anything with fried chicken at this location.
MJ
McKenna June
Nov 30, 2025
1.0
This Taco Bell is the worst I’ve ever been too!! They never get my food right ever, I also ask for black beans instead of their beef, because the black beans are so much better, but to night I’ve had it with them, they didn’t give me my black beans but instead chicken in my cheesy Gordita crunch, like what chicken doesn’t sound anything like black beans! AND they but a “burrito” like thing in my bag that was just beef and tortilla… this is unacceptable for any fast food restaurant! I will never come here again. The works here don’t care about the customers experience or quantity of their food either. It’s a shame because i love Taco Bell but now i rather make it at home or GO TO A REAL MEXICAN REAL WHERE THEY WILL MAKE GREAT FOOD THAT I ORDER!!!
JK
Jack Kintz
Nov 28, 2025
1.0
this is the worst taco bell in the county. workers are always rude and unhelpful. the order is always missing something or not correct.