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Krispy Kreme

3.2
(1065 reviews)

Business Details

6021 Mid Rivers Mall Dr, Cottleville, MO
63304, United States
(636) 600-9440

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Cottleville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
6021 Mid Rivers Mall Dr, Cottleville, MO
63304, United States

Hours

Reviews

3.2
1,065 reviews
5 stars
436
4 stars
133
3 stars
75
2 stars
83
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and unresponsive employees.

Product Availability

Many reviews highlighted that the location often runs out of donuts, particularly specialty items, leading to customer frustration.

Quality Concerns

Numerous customers noted that the donuts were often stale or cold, failing to meet the expected freshness of Krispy Kreme products.

Operational Problems

The store frequently had issues with being closed during posted hours, leading to confusion and dissatisfaction among customers.

Cleanliness

Several reviews mentioned that the store was dirty and unkempt, contributing to a negative overall experience.
  • MO
    Mommaer Olympus
    Feb 22, 2026
    2.0
    The lady that took our order at the drive thru was incredibly rude and just did not wanna deal with anyone today. All she said was “what do you want today?” Great food, horrible service. The lobby was closed as well.
  • RI
    Rashaan Carr II
    Feb 22, 2026
    1.0
    bought a dozen at 10:43am, on toilet at 10:50am.. might have something to do with all the trash and dough that’s left right out back of the establishment for everyone in the drive thru line to see …..
  • HB
    Holly Birdsell
    Feb 8, 2026
    1.0
    Ordered online Donuts were not glazed that were put in box I questioned them one girl just didn't want to be there but the other took the box and tried to fix it. These donuts were so SMALL!
  • MJ
    Maykay Jones
    Feb 7, 2026
    1.0
    This location steals from customers. Twice I have placed an online order here and when I showed up I was told the items I ordered were out of stock and that they were giving me a refund, but they kept my money. After the first instance I reached out to customer service but they never responded. The second time I had to dispute the charge with my bank. They never offered me an alternative, they just said “we have to give you a refund because we don’t have anything on your order” then they kept my money. On top of theft/fraud, the service here is consistently terrible. The last time I’d gone the drive through line was out to the road, the lobby was open but was filled with empty donut carts and not an employee in sight. I genuinely don’t know how this location is still open.
  • CH
    Candace Hamann
    Jan 29, 2026
    1.0
    They were not the greatest. We ended up getting no refund, no donuts, and very rude service. I was not happy. We were met with attitude when we asked for our money back. We were met with attitude when we asked what donuts they had and which ones they didn’t. Half the menu they didn’t even have. How are they still in business?? Every time I go there, there is hardly any donuts, and if there is, they’re old and crusty.. :( Krispy Kreme is my favorite donut place ever, but this one sucks so bad. How do you have a place in cottleville and can’t get your stuff together?! I could deal with attitude if it was just the attitude that was the problem.. But that wasn’t even the biggest problem. THEY NEVER HAVE DONUTS 😭

Frequently Asked Questions About Krispy Kreme

What are Krispy Kreme Cottleville's regular store hours?

Krispy Kreme Cottleville is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When can I use the drive-through service at Krispy Kreme Cottleville?

The drive-through is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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