Wendy's

3.7
1109 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Columbia, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbia, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2116 Bernadette Dr, Columbia, MO
65203, United States

Hours

Reviews

3.7
1,109 reviews
5 stars
431
4 stars
280
3 stars
148
2 stars
80
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or old food, with several mentioning that their orders were incorrect or unsatisfactory.

Cleanliness

Several reviews pointed out unclean conditions in the restaurant and restrooms, with dirty floors and lack of supplies.

Staff Friendliness

While many reviews criticized service, some customers noted friendly and helpful staff members, indicating inconsistency in employee attitudes.
  • F0
    fireballjosh 03
    3 days ago
    1.0
    Service is awful the idiots behind the counter cant take orders properly they up charge Dave's burgers into baconators then argue with you when you call em out on it
  • MF
    Michael Flach
    Dec 26, 2025
    3.0
    CHECK YOUR ORDER BEFORE YOU LEAVE THE DRIVE THROUGH. They are not capable of getting orders right. We were missing food. Also several items were cold. Not super friendly either. You best bet is to avoid the drive though these days.
  • EB
    Edmond Bronson
    Dec 24, 2025
    1.0
    While Sitting at the drive thru as a worker told us to hold on over the intercom and then proceeded to shut the store down after telling us to hold on at the drive thru intercom on Christmas eve while we are doing a doordash order completely unprofessional service
  • CG
    Chris Graf
    Dec 19, 2025
    1.0
    Tried to go through the drive thru and was told that they were closed at 10:40pm, but the online time said that they were open till 12am
  • AA
    Amanda
    Nov 24, 2025
    1.0
    ZERO STARS!!!! ABSOLUTELY TERRIBLE SERVICE FROM I'M GUESSING A MANAGER WITH REDISH PURPLE HAIR. DO NOT RECOMMEND THIS LOCATION, 15 MIN AND MY ORDER WAS STILL WRONG!!! RUDEST CUSTOMER SERVICE EVER!!!

Frequently Asked Questions About Wendy's

Is Bernadette #23 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Columbia, MO?

The drive-through at Wendy's in Columbia, MO is open daily from 6:30 AM to midnight.