Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Columbia, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbia, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,101 reviews
5 stars
432
4 stars
278
3 stars
147
2 stars
80
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness of their meals.
Staff Friendliness
While some customers praised friendly staff, many others noted inconsistency in service, with some employees being rude or unhelpful.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and dining areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- RRRobin RossNov 16, 20251.0Poor customer service. Employees at drive through act like dont want to be at work. Had to repeat my order 3 times. 😡
- KLKevin LanningOct 18, 20251.0Extremely disappointed with this location this evening. My wife and I visited for dinner at about 8 o’clock and went in since the drive thru seemed to be backed up. After waiting for a few minutes at the counter (the lobby was empty), someone finally approached the counter to take our order. I didn’t get his name as there was no name tag or receipt given. A special order drink had to be remade as we specifically asked for no ice. Upon receiving our bag, I asked about the chili and he looked at me like I was a fool and said he didn’t know I ordered it. I reminded him we had just placed our order less than five minutes before and we were the only people inside. He went to the kitchen, returning with a bowl of chili that I literally had to wipe clean the outside of it before placing it in our bag. He seemed peeved when I asked for a spoon. He then sharply asked if I wanted crackers and I politely declined to which his response was sharp to say, “That’s good, cause we don’t have any anyway.” Upon returning home, we ate dinner to discover the tomatoes on our sandwiches were not very fresh and the chili was extremely overcooked with only one piece of meat. Most likely, I will not return to this location even if it is closest to my home.
- AHApril HaleOct 17, 20255.0Chicken honey biscut
- MMMichael Livers (MLpapa)Sep 16, 20255.0The staff was really friendly and helpful. That I liked. The food. Well. Probably not so good. Fries were old and not hot. Burger tasted like a sponge. Nuggets were old and cold. But. The staff was good. And the sprite was good. So five stars ! Not your fault you have to cook what ya have and let it sit there and get cold.
- JMJeannette MartinSep 14, 20255.0Clean and nice personal
Frequently Asked Questions About Wendy's
Is Bernadette #23 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (573) 445-7701.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bernadette #23 Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Columbia, MO?
The drive-through at Wendy's in Columbia, MO is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's location serves breakfast with a selection of combos, sandwiches, coffee, and sides available via the app or website.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order Wendy's for delivery or takeout via the Wendy's app or their order website.
What payment methods are accepted at Wendy's Columbia, MO?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this Wendy's?
Yes, this Wendy's location has a drive-through service available during their operating hours.
How can I contact this Wendy's location in Columbia for feedback or questions?
You can call the location directly at (573) 445-7701 or reach the customer care team via their contact page or customer satisfaction survey online.
Where can I find the menu and nutrition information for Wendy's in Columbia?
Menu pricing and nutrition information can be found on Wendy's menu website or mobile app, tailored to this location.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Culver's, Ruby Tuesday, Taco Bell, Applebee's Grill + Bar, and Denny's, offering a variety of American, burger, Mexican, and breakfast options.
Are there any nearby hotels or accommodations near Wendy's in Columbia?
Yes, Drury Inn & Suites Columbia Stadium Boulevard and Holiday Inn Executive Center-Columbia Mall are nearby for convenient lodging options.
What nearby services and stores are available around the Wendy's location?
Nearby services include Phillips 66 Gas station, Commerce Bank, LibertyX Bitcoin ATM, and retail stores like Dillard's and GameStop at the Columbia Mall.