Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5700 E. Saint Charles Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
841 reviews
5 stars
321
4 stars
179
3 stars
121
2 stars
60
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior.
Food Quality
Several customers noted that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that there are occasional positive experiences.
- ASAnthony SchmidtDec 31, 20255.0I have been visiting this location for many years while living in Columbia, and I have consistently had good service from all employees nearly 100% of the times I visit. They always ensure to ask if there's anything else I need before they leave after dropping off my order, and just today I had a great experience with the man who handed out my order and was surprised I didn't recognize his face! Felt compelled to share my good experiences after my purchase today.
- BBBeatrice BrownDec 30, 20251.0Trash establishment. HORRIBLE service. Refusal of sales…..first of all they don’t except tap or Apple Pay, they NEVER HAVE ICE! How do you NOT have ice!? The ppl are extremely rude. I used to love this particular establishment, but not I wouldn’t eat there again if I was paid.
- CJChris jDec 18, 20253.0Slow
- RERobert EmmonsDec 9, 20252.0So I understand i showed up at closing but I had placed my order half an hour beforehand online, so when I get there, they come out they hand us a bag, it's missing over half the food we're supposed to get. And then when we say something about it instantly, they want to look at us. And so where'd the other food go? Like, we stole it which I don't understand. It was definitely one of the worst fast food experiences that i've had
- DBDevin BonillaDec 5, 20255.0Tasty and great value