Panera Bread

3.5
646 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
100 Brickton Road, Columbia, MO
65201, United States

Hours

Reviews

3.5
646 reviews
5 stars
257
4 stars
133
3 stars
76
2 stars
54
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and substitutions that did not meet customer expectations.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, restrooms, and overall hygiene.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers praised specific menu items, many expressed disappointment with food quality, including cold or improperly prepared dishes.
  • YS
    Yohali Sandoval
    1 day ago
    1.0
    Horrible service. No employees were available at the register and the kiosk did not have the pastry I wanted. I asked an employee who did not only ignore me but was extremely rude to me. These are some helpless, useless people.
  • SK
    Sam Klein
    Nov 16, 2025
    1.0
    It took 45 minutes to get our pickup order of two bagels and a muffle. Absolutely insane.
  • JC
    Jenna C
    Nov 16, 2025
    1.0
    If I could give this place zero stars, I would. The line of people sitting around waiting for breakfast was ridiculous. If you need it quick, don’t bother. And I even ordered ahead on the app and waited 25 min past my pickup time. They need to either hire more people or hire people who actually want to work. Everyone behind the counter was sluggish, slow, and you could tell did not care how long it took to get you your food. This is a quick service restaurant, however, you would receive your food faster if you went to any of the other sitdown, restaurants nearby and ordered. There are so many college kids just down the road wanting to work. I can’t believe that they don’t have a better staff. Hire more people and hire better people Panera. Sheesh.
  • AA
    Anonymous Anon
    Oct 29, 2025
    1.0
    This place sucks but you can use it to your advantage if you have a MyPanera account. Every time you order online, the order is late, and a reward is added to your account because of it. You get an email that says “your order is running behind. We’ve just added a reward to your MyPanera Account to make things right.” Now, since I have ordered online 30+ times and not once has an order been on time, the rewards stack up. Because of this, most of my meals are discounted because of half-off or $2-dollar-off rewards. To offset the inconvenience of the order actually being late, just place the order for pickup and set the time for about an hour before you actually want to pick it up. If you wanna pick it up at noon, order for pickup at 11am.
  • HJ
    Heather Johnson
    Oct 24, 2025
    1.0
    This Panera makes the best French Dip sandwich. That is exactly what I ordered today. It is 9am. There is no drive thru anymore. The cashier literally rolled his eyes when I requested the French dip. Seriously?! It isn't like he has tonprepare it or they aren't offering it in the mornings. I will drive across town to never deal with him again. He rolled his eyes to my face about my order. He had no name tag that I could see on his person or I would post it as well.

Frequently Asked Questions About Panera Bread

Does Panera Bread Columbia accept reservations?

No, Panera Bread Columbia does not accept reservations.

What are the operating hours of Panera Bread Columbia?

Panera Bread Columbia is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.