Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbia is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
683 reviews
5 stars
313
4 stars
140
3 stars
58
2 stars
42
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, especially in the drive-thru, often exceeding 30 minutes.
Food Quality
While some customers praised the food quality, many reported issues with incorrect orders and items being unavailable.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and inadequate cleaning in the restaurant.
Staff Attitude
Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.
Management Issues
Several reviews pointed to poor management practices, including lack of staff and inadequate response to customer complaints.
- SYShen YangNov 17, 20255.0A nice place to study. It really provides value to the community.
- PBP BradenNov 15, 20251.0Placed online order, went to pick up in drive thru which was blocked by chairs when I arrived. Went in and asked several people about my order. About 10 minutes later the manager told me they were out of what I wanted (bread bowl). He promised to charge back my order so I would be refunded. Guess what over 3 weeks later and still no damned refund. They stole money from me which is unacceptable for any business to do!
- JMJared MancheNov 8, 20252.0We arrived at the drive-through around 10:57 a.m. on a Saturday, hoping to order breakfast before the 11 a.m. cutoff. There were only two cars ahead of us, yet it took about 15 minutes just to reach the intercom. By then, breakfast had ended — which we understood — so we ordered two whole sandwiches for lunch instead. Unfortunately, things went downhill from there. It took another 30 minutes just to reach the window, despite there being only a few cars in line. When the employee repeated our order, one of the sandwiches was entered as a half instead of a whole. When I politely corrected it, the response felt dismissive — another staff member even repeated the order back slowly and rolled his eyes when I clarified again that it should be two whole sandwiches. We were then told to pull forward and waited another 20 minutes while they “remade” the order, even though only one sandwich size needed fixing. In total, we spent over an hour in the drive-through for two sandwiches. I understand mistakes happen, but between the excessive wait times, the lack of communication, and the attitude at the window, it made for a very disappointing experience. I hope management takes a look at staffing and training here, because Panera usually does much better than this.
- DLDebbye LaskyNov 1, 20251.0I ordered online for a salad which was expensive. It didn’t have half of the ingredients that it was supposed to come with. Very unhappy.
- CWChristopher WoodsonOct 24, 20251.0Waited 30 minutes for a grilled cheese sandwich at 1:30 in the afternoon. Was not even grilled and was barely warm once I received it. Was out of every coffee. Ended up leaving without the coffee I paid for. Worst service of any Panera I've ever been to and will never return.
Frequently Asked Questions About Panera Bread
Does Panera Bread Columbia accept reservations?
No, Panera Bread Columbia does not accept reservations.
What are the operating hours for Panera Bread Columbia?
Panera Bread Columbia is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread Columbia offer delivery and pick up services?
Yes, they offer delivery, pick up, drive-thru, and dine-in services.
What types of meals are served at Panera Bread Columbia?
They serve breakfast, lunch, brunch, and dinner.
Can I place an online order or use a mobile app for Panera Bread Columbia?
Yes, you can order online through their website or use the Panera Bread mobile app available on the App Store.
What payment options are accepted at Panera Bread Columbia?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code at Panera Bread Columbia?
The dress code is casual.
What are some nearby places to Panera Bread Columbia where customers can go after enjoying their meal?
Customers can visit nearby places such as Planet Fitness for a workout, Craft & Canvas Studio for arts and crafts activities, or Gerbes Pharmacy for any health needs.
Are there any nearby places to Panera Bread Columbia where customers can take care of their pets?
Yes, Woof's Play & Stay, a pet boarding, sitting, and grooming service is located nearby.
What other dining options are near Panera Bread Columbia?
Nearby dining options include Fuzzy’s Taco Shop, Tequila Mexican Restaurant, and Nick N Willy's Pizza.