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McDonald's

3.4
(1658 reviews)

Business Details

500 Nifong Blvd E, Columbia, MO
65201, United States
(573) 442-2433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Nifong Blvd E, Columbia, MO
65201, United States

Hours

Reviews

3.4
1,658 reviews
5 stars
509
4 stars
365
3 stars
318
2 stars
144
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor communication and lack of responsiveness to issues.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for curbside orders, leading to frustration.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness of the restaurant and friendly staff, while others noted inconsistencies in service quality.

Food Quality

Mixed feedback on food quality, with some praising freshness and taste, while others complained about cold or poorly prepared items.
  • KK
    Katherine
    2 days ago
    1.0
    They ALWAYS give me a dr. Pepper when I order a DIET COKE!
  • L
    רבי מנחם מענדל מרדכ R. Michael Perkins MSW, LCSW
    4 days ago
    5.0
    Consistent. It is not the healthiest maybe but when you are traveling you know the food will be good and the price reasonable. Worth it.
  • AD
    April DeOrnellis
    Feb 16, 2026
    1.0
    This used to be a decent McDonalds but not anymore. The last few times we went through the drive-thru they were rude. This time they were rude and messed up our order. Ordered a filet meal and a cheeseburger. We were asked what drink we wanted but when we got to the next window we realized it was rung up as a sandwich only and a cheeseburger. We were told we’d have to go back through the drive thru and reorder what they messed up. We won’t be back.
  • OO
    Okay
    Jan 30, 2026
    1.0
    Went through the drive through ordered and had to wait in a pickup spot for 20 minutes and for a quarter pounder. Nobody else was directed to a pickup spot in that time. Drive thru attendant asked if I had gotten my order, turns out they gave it someone else. Took 5 more minutes to “remake” my order. I order a quarter pounder cheese and ketchup only. They gave me double quarter pounder with everything on it but ketchup. Not sure if they did it to be nice and if they did I appreciate it but I just wanted what I ordered. Just annoyed I wasted my time and money on food I don’t want to eat
  • DS
    darian simmons
    Jan 27, 2026
    1.0
    I ordered on the app way before closing time(the app let me order) and I arrived before closing time. I pulled up to the drive thru and I was told that they were closing for the night and there was no food and they had already counted down. I told the person at the drive thru that I ordered on the app and I made it before closing time and her response was we have no cooked food to sell. She was unapologetic and treated me like I was an inconvenience. And of with that response obviously implied that she didn’t care to even try to correct the situation or try to make an unhappy customer as close to happy as possible. And try to ensure that I would stay a returning customer. So my time and points were wasted because apparently the posted closing time is a huge inconvenience for the employees since they get paid to be at the restaurant, until they decide to inconvenience paying customers that use their hard earned money and time to ensure their job sercurity. Please if the posted closing time isn’t correct could corp please update it to “?”!!!! So as a customer I can choose to take the chance to possibly waste my time and energy to maybe get there before close. Just a friendly suggestion from an annoyed frustrated customer that not only has worked for McDonald’s in the past but has also owned successful retail/service businesses. So I am going to end this with a 5 star rating for unprofessionalism and I won’t be spending my hard earned money or my valuable time at this location ever again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service at 500 Nifong Blvd E?

McDonald's at 500 Nifong Blvd E is open from 5:30 AM to 11:30 PM Monday to Wednesday and Sunday, and from 6:00 AM to 10:30 PM Thursday to Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:30 AM to 11:30 PM Monday to Wednesday and Sunday, and until midnight Thursday to Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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