Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
322 reviews
5 stars
166
4 stars
60
3 stars
20
2 stars
20
1 star
56
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported long wait times for delivery, often exceeding an hour, with some orders taking up to two hours.
Service Quality
Feedback highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.
Food Quality
Several reviews mentioned incorrect orders, missing items, and inconsistent food quality, including complaints about stale ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
- RHRay Holland4 days ago1.0They repeatedly get the wrong order. They gave me someone elses online order despite me telling them multiple times I do not have an online order. They need to fire or retrain their staff.
- RWRay WDec 14, 20251.0Don't order delivery -- it will likely get issued to Uber. Currently experiencing this now, and my order keeps getting cancelled and reissued. Still waiting and it's been over an hour since I ordered, and I live a couple minutes away. I'd have ordered for pick-up if I'd known this would be such a big deal. Update: It showed up 1 hour and 51 minutes after I ordered it.
- ACAmber CameronOct 22, 20251.0The last order before this one had rotten lettuce and this time and last time the drink is not filled all the way and no straw
- THTammy HorstdanielOct 1, 20251.0Awful delivery system
- TPTiger PawnSep 23, 20251.0Food took 2 hours to arrive. "Freaky fast"? Not today! Plus all the ice was melted in my drink which arrived as a small even though I ordered a large. Not a good experience today.