Numerous customers reported significant delays and problems with delivery, often waiting over an hour for their orders.
Customer Service
While some customers praised the friendly and helpful staff, others experienced unprofessional behavior and poor communication.
Food Quality
Feedback on food quality was mixed; while many enjoyed the sandwiches, there were complaints about incorrect orders and stale ingredients.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being excellent while others were disappointing.
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Usmcjr09
Dec 13, 2025
1.0
I did an order for delivery and it was never received. The tracking in the email said it was delivered.It was not. I was never called. I attended to contact the store for an hour and a half, and nobody would answer despite them being open.
TS
Teven Sternberg
Nov 13, 2025
1.0
Don’t waste your time ordering delivery from this location. Since they now run everything through Uber Eats, any issue with your order ends up being nobody’s fault. I ordered two subs and instead received someone’s entire catering order. Sure, that might sound like a win, but the food had clearly been sitting out for a while—and honestly, I just wanted the subs I paid for.
I tried resolving it through Uber Eats with no success. I called the store three times, and each time they picked up only to immediately hang up. I even submitted a complaint through the Jimmy John’s website with all the order details, but I’m not expecting to hear anything back.
If you’re considering ordering from this location, save yourself the headache. Go to a different store or choose one of the many other sub places nearby.
DD
Dsngr Dsngr
Nov 7, 2025
1.0
Don’t buy the Jimmy John’s cookies, just awful.
SB
Sean Bevis
Oct 25, 2025
5.0
Staff were great, sub was perfect.
BS
Bethany Spitzmiller
Sep 30, 2025
1.0
The delivery is terrible now without JJ delivery drivers. The Uber delivery is slow and terrible service. I ordered for 12, and estimated delivery is 12:55. The last time I had an Uber driver deliver, it was also an hour late and she smoked and had animals in her car. I really hope this is phased out soon because I won't be ordering delivery again.