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Jimmy John's

3.6
(265 reviews)

Business Details

1019 E Broadway, Columbia, MO
65201, United States
(573) 815-0043

About

Sandwich Restaurant

Location

Jimmy John's
1019 E Broadway, Columbia, MO
65201, United States

Hours

Reviews

3.6
265 reviews
5 stars
132
4 stars
36
3 stars
24
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and problems with delivery, including orders arriving late or not at all.

Customer Service

While some customers praised the friendly staff, many others experienced rude service and unhelpful responses when trying to resolve issues.

Food Quality

Feedback on food quality was mixed; while some enjoyed the sandwiches, others complained about incorrect orders and poor ingredient quality.

Inconsistent Experience

Customers noted a lack of consistency in service and food quality, with some visits being excellent while others were disappointing.
  • PR
    Parker Riney
    4 days ago
    1.0
    Do not waste your time going to this location. They lock their doors before close then ignore you standing at the door and will not refund you. They always have the worst attitude. Especially the old man is always so rude.
  • UU
    Usmcjr09
    Dec 13, 2025
    1.0
    I did an order for delivery and it was never received. The tracking in the email said it was delivered.It was not. I was never called. I attended to contact the store for an hour and a half, and nobody would answer despite them being open.
  • TS
    Teven Sternberg
    Nov 13, 2025
    1.0
    Don’t waste your time ordering delivery from this location. Since they now run everything through Uber Eats, any issue with your order ends up being nobody’s fault. I ordered two subs and instead received someone’s entire catering order. Sure, that might sound like a win, but the food had clearly been sitting out for a while—and honestly, I just wanted the subs I paid for. I tried resolving it through Uber Eats with no success. I called the store three times, and each time they picked up only to immediately hang up. I even submitted a complaint through the Jimmy John’s website with all the order details, but I’m not expecting to hear anything back. If you’re considering ordering from this location, save yourself the headache. Go to a different store or choose one of the many other sub places nearby.
  • DD
    Dsngr Dsngr
    Nov 7, 2025
    1.0
    Don’t buy the Jimmy John’s cookies, just awful.
  • SB
    Sean Bevis
    Oct 25, 2025
    5.0
    Staff were great, sub was perfect.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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