Fazoli's

4.3
1587 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Columbia, MO. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
1114 I-70 Dr. SW, Columbia, MO
65203, United States

Hours

Reviews

4.2
1,015 reviews
5 stars
572
4 stars
234
3 stars
112
2 stars
37
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being praised for their friendliness and attentiveness, while others were criticized for rudeness and unprofessional behavior.

Food Quality

While many customers enjoyed the food, particularly the breadsticks and pasta, there were complaints about soggy breadsticks, incorrect orders, and slow service.

Cleanliness

Several reviews noted issues with cleanliness, including dirty tables and unsanitary conditions, particularly regarding staff hygiene.

Wait Times

Customers frequently reported long wait times for food, both in-store and for drive-thru orders, leading to frustration.

Overall Experience

Despite some negative experiences, many customers expressed a strong loyalty to the brand, citing good food and positive interactions with certain staff members.
  • SR
    Sean Rybicki
    5 days ago
    5.0
    The food was amazing. I had the ultimate sampler and everything was great. The staff was very kind and helpful, always checking on us asking if everything was good. The store was very clean and the service was lightning fast. The prices of things were pretty aptly priced I would say; my $11 sampler came with enough food for a couple meals for me. Dining in, unlimited breadsticks--need I say more? They were delicious. I treated my mother to lunch and she got a senior combo meal that I didn't even know they had. Surprisingly good deal, recommend. There was music playing, but it was at the perfect level that allows you to talk to your table and keep the silence away. Thank you to the whole team working there, it was a wonderful experience! If I lived closer I would definitely eat here more often.
  • LF
    Linda Fields
    Nov 4, 2025
    4.0
    The food was hot and tasty. I will definitely go back 😋
  • AL
    Aniyah Laney
    Sep 29, 2025
    1.0
    They took 30 minutes to cook my food and I was eating inside. Many people were upset and left and asked for there food to go, because they were taking forever. I’m
  • AD
    Alex Davis
    Sep 14, 2025
    3.0
    Normally waiting 30+ minutes for my order is worth it this time my breadsticks literally are soggy and I pulled them in half trying to get one out of the bag. Waste of my time and money, no idea how the store is consistently this slow
  • JM
    Jennifer Mckaye
    Sep 7, 2025
    3.0
    I absolutely love Fazoli's and usually it's a great experience. However, the last two times that I visited haven't been so pleasant. It is a 45 minute drive to the next city over from where I live to Fazoli's. I make that drive specifically to eat here. Apparently, Jay, the GM isn't a very pleasant person. He's loud, obnoxious and rude to both customers and employees. As I was standing at the counter ordering my food, along with my family and other customers, he is in the back complainly, loudly might I add, that "everybody and they mama is ordering alfredo". Going on and on about the Alfredo. He's obviously upset about it but it is an Italian restaurant. That is so unprofessional and quite annoying. I always order the fettuccine as I did that day but one more experience such as the last two with his behavior, would most definitely be the last. I just don't appreciate it at all. The rest of the staff were great btw.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Columbia, MO offer?

Fazoli's offers fast, fresh Italian cuisine including pasta, pizza, and their Signature Unlimited Garlic Breadsticks.

What are Fazoli's operating hours in Columbia, MO?

Fazoli's is open daily from 10:30 AM to 10:00 PM for dine-in and drive-through services.