Dunkin'

3.0
538 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3075 Range Line St, Columbia, MO
65202, United States

Hours

Reviews

3.0
538 reviews
5 stars
174
4 stars
78
3 stars
59
2 stars
54
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, substitutions without notification, and missing items.

Food Quality

Several reviews mentioned stale or poorly made food items, particularly donuts and drinks, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper food handling practices.

Speed of Service

Customers frequently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
  • HR
    H R
    Jan 1, 2026
    1.0
    Coffee was burnt, donut was old, same serves as all the rest same hard to communicate. not going back ever.
  • SS
    Sydney Rochelle (sydroch)
    Dec 1, 2025
    1.0
    The cashier couldn't process my card, this morning, after trying multiple times. So I gave her cash, hoping that would fix the issue. It didn't. She proceeded to call someone on the phone to get help, and after several minutes, I asked her for my cash back, I no longer wanted the drink. She refused, despite the fact that she couldn't put my money in the till, telling me to wait a minute. I asked her for my money back several times over the course of the next ten minutes and she refused. The person on the phone was overheard saying something that sounded like, "it doesn't work that way." We drove off without our money or our drink. Won't return to these thieves.
  • SL
    Sha Blackburn (LoonWitch)
    Nov 13, 2025
    5.0
    Took me a long time to find a dunkin in Missouri! I did it by missing the rotten for a Starbucks! Lol... it was so quiet, but it made me feel like home
  • BH
    Brent Hall
    Nov 12, 2025
    1.0
    They will substitute your entire order (which it says nothing about on the app and they do not mention to you when picking the food up) and not offer you any kind of refund. Got a 50ct donut holes supposed to be half blueberry half chocolate and they gave me everything BUT those and didn’t say a word about the substitution until I came back to get the correct food. Didn’t get the correct food or any kind of refund, go anywhere else
  • WC
    Wesley Call
    Oct 28, 2025
    1.0
    The worst donuts I have ever had and this was at 6am when they should have been fresh. Over priced. With that said the people where friendly and the place was clean. Donuts though horrible threw over half of them away and I’ll never step foot into a Dunkin Donuts again be of the price and how horrible the donuts were. If you’re in Columbia and want a good donuts find a Yum Yums donuts are freak’n awesome

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Columbia, MO?

Dunkin' in Columbia, MO is open daily from 5:30 AM to 7:00 PM for in-store service, and delivery is available from 6:00 AM to 6:30 PM.

Does Dunkin' in Columbia offer delivery and curbside pickup services?

Dunkin' offers delivery service but does not provide curbside pickup at this location.