Dunkin'

3.1
534 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3075 Range Line St, Columbia, MO
65202, United States

Hours

Reviews

3.1
534 reviews
5 stars
174
4 stars
78
3 stars
58
2 stars
53
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Many customers reported issues with food quality, including stale donuts, incorrect orders, and poorly made drinks.

Cleanliness

Some reviews noted that the store was clean, but others mentioned unsanitary practices by staff, such as not wearing gloves.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving the wrong items or incomplete orders.

Speed of Service

Customers frequently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
  • SL
    Sha Blackburn (LoonWitch)
    Nov 13, 2025
    5.0
    Took me a long time to find a dunkin in Missouri! I did it by missing the rotten for a Starbucks! Lol... it was so quiet, but it made me feel like home
  • BH
    Brent Hall
    Nov 12, 2025
    1.0
    They will substitute your entire order (which it says nothing about on the app and they do not mention to you when picking the food up) and not offer you any kind of refund. Got a 50ct donut holes supposed to be half blueberry half chocolate and they gave me everything BUT those and didn’t say a word about the substitution until I came back to get the correct food. Didn’t get the correct food or any kind of refund, go anywhere else
  • TT
    Tori Tejan
    Oct 30, 2025
    1.0
    Drinks are never made correctly, waited forever to be taken care of, service was not friendly or helpful what so ever. Will never get my service again and I warn anyone who plans to visit!
  • WC
    Wesley Call
    Oct 28, 2025
    1.0
    The worst donuts I have ever had and this was at 6am when they should have been fresh. Over priced. With that said the people where friendly and the place was clean. Donuts though horrible threw over half of them away and I’ll never step foot into a Dunkin Donuts again be of the price and how horrible the donuts were. If you’re in Columbia and want a good donuts find a Yum Yums donuts are freak’n awesome
  • TT
    tannis
    Oct 19, 2025
    1.0
    i didn’t catch her name but she had a strong accent , she was very rude and rung up the wrong item for me and my bf and when we told her it was wrong she basically said too bad and she wasn’t giving us a refund because no manager was there, my bf ordered ice cream and she did not wear gloves while touching it and when he told her he didn’t want it because she wasn’t wearing gloves she got mad and said we ordered it so we had to pay for it, as a former dunkin employee this is very unacceptable.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Columbia, MO?

Dunkin' in Columbia, MO is open daily from 5:30 AM to 7:00 PM for in-store service, and delivery is available from 6:00 AM to 6:30 PM.

Does Dunkin' in Columbia offer delivery and curbside pickup services?

Dunkin' offers delivery service but does not provide curbside pickup at this location.