Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.
Food Quality
Many customers reported receiving stale or poorly made food items, including donuts and drinks.
Cleanliness
Some reviews noted that the location was clean, but this was overshadowed by service and food quality issues.
Order Accuracy
Frequent complaints about incorrect orders and substitutions without notification were mentioned.
Speed of Service
Customers experienced slow service, particularly in the drive-thru, with long wait times reported.
LL
Lloyd
4 days ago
3.0
Fresh donuts, friendly service, coffee was warmish
HD
Haley Doyle
Feb 17, 2026
1.0
Don't come here unless you want to deal with workers who hate their job and are rude to their customers.
TD
Thomas Doyle
Feb 16, 2026
1.0
Terrible experience.
At the drive thru, I asked for a Sweet On You Cloud Latte and two Bacon Jam Grilled Cheese. Made it clear that I wanted two of them. The guy then told me to drive around.
Got to the window and a lady asked me about flavours, chocolate or some other flavour, I couldn’t understand at all but I was trying to be polite and told her no chocolate, though I was confused why she was asking me this as I ordered a latte that only had coconut, caramel and cream on top. I was then handed a strawberry refresher of some sort with matcha cream. Then only given one sandwich.
I then told the guy that I ordered a completely different drink and two sandwiches, to which he looked annoyed and told me “Well I didn’t ring you up for that.” As if I was the one who told him wrong when I was very clear. Maybe you should start repeating orders back to the customer like any other decent place does? Obviously he didn’t want to accept he clearly misheard, I told him it was just a misunderstanding and that I just wanted what I had ordered. I go to hand the incorrect drink back to him and he looks at me weird and asks “you want us to remake it?” And I said I didn’t want this, “I wanted my coffee”.
I paid for the second sandwich but their attitude was disgusting. I didn’t even want to eat or drink what I had just bought. They were arguing behind the closed window about my drink and my sandwich too.
There needs to be a serious revision on the workers at this location. By far the worst coffee place I’ve been to.
HH
Heather
Jan 29, 2026
2.0
The lady working this morning was very rude
CC
CatDaddyMoMonie
Jan 20, 2026
5.0
Floors were clean, bathrooms were clean. Customer service was over the top. Staff was very knowledgeable with any questions that I had. Fast service friendly employees
What are the opening hours of Dunkin' in Columbia, MO?
Dunkin' in Columbia, MO is open daily from 5:30 AM to 7:00 PM for in-store service, and delivery is available from 6:00 AM to 6:30 PM.
Does Dunkin' in Columbia offer delivery and curbside pickup services?
Dunkin' offers delivery service but does not provide curbside pickup at this location.
What types of meals can I get at Dunkin' Columbia?
Dunkin' serves breakfast, lunch, and brunch meals, including espresso, coffee, breakfast sandwiches, donuts, and tea.
Can I order ahead at Dunkin' and use a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Is there a drive-thru available at the Dunkin' on Range Line St?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What new seasonal drinks does Dunkin' offer during the holiday season?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What nearby places can I visit before or after going to Dunkin' on Range Line St?
Nearby places include Baskin-Robbins for ice cream and bakery items, Dog Daze Playcare for pet services, and Wilson's Fitness gym for workouts.
Is there a pet store near Dunkin' in Columbia, MO?
Yes, Becky’s Breyers is a nearby pet store where you can shop for pet needs.
How can the nearby Casey’s General Store be useful for Dunkin' customers?
Casey's General Store nearby offers gas, convenience items, and pizza, which can be convenient for customers looking to fuel up or grab additional snacks after visiting Dunkin'.
Are there fitness and wellness options close to Dunkin' in Columbia?
Yes, nearby options include Wilson's Fitness for gym and yoga, Hockman's ATA Martial Arts for martial arts and fitness instruction, and several beauty salons like Skin Brow Lash Studio and Belle & Beaux Hair Studio for beauty services.
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