Domino's Pizza

3.8
498 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Columbia? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1621A Towne Drive Ste A.

Location

Domino's Pizza
1621A Towne Drive, Columbia, MO
65202, United States

Hours

Reviews

3.8
498 reviews
5 stars
274
4 stars
65
3 stars
26
2 stars
27
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and lack of accountability for mistakes.

Delivery Issues

Many customers experienced significant delays in delivery times, with some orders taking over two hours to arrive, often cold or incorrect.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly made pizzas and missing items from orders.

Management Problems

Several reviews pointed to ineffective management, with issues related to staffing, order handling, and overall store organization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food could be good when orders were correct.
  • KS
    Kayla Smith
    Nov 17, 2025
    1.0
    11/15/25 . Placed an order for delivery. I live in an apartment complex that requires a code for the front door. If a code is not provided typically the delivery drivers KNOWS to try the preferred contact method to communicate with the customer. I have lived in the same apartment complex for over three years and it’s right across the street from Dominos . I have never once had any drivers from dominos carelessly leave my food outside on the ground in hailing weather. I am completely lost for words. NO ONE tried to call my cell phone number to notify the costumer that they were even outside of the residence . I went out to my car and saw my food sitting outside on the ground. The delivery drivers name was D. I contacted Towne dr Dominos , I was transferred to a manager. The manger pretty much stated that ALL they could do is get onto their driver for doing a poor job. Once I paused for a second to take in what was said , the manager immediately hung up on me. It doesn’t appear that the delivery drivers who work at dominos even have a professional role model to look up to. It’s quite obvious that there are new employees coming in because in all of the three years that I have been ordering from dominos , I’ve never once been disrespected to this level. Who do you know would be okay with their food being left outside in hailing wether let alone outside of an entire apartment complex. I can truly say D and his manager on shift didn’t make a single attempt to make this right.
  • KS
    Karla Stites
    Nov 14, 2025
    1.0
    All I can say, is check amounts. They added a tip or something to transaction. I reordered to see price, this is not the price cleared from bank. I did not tip, since I picked it up.
  • JS
    Justin Stout
    Oct 26, 2025
    4.0
    Always a good pizza. Can be delayed a while when busy.
  • ES
    Elayna Sisk
    Oct 15, 2025
    1.0
    I’ll NEVER order from this dominos again and you should not either. Robert (manager) and Jaden (child at the front) are horrible workers. Robert yells at customers and calls them stupid after he changes their account 3 times and fails to provide any proof the payment was declined. I showed him my account and how it processed three times . It even said “Thank you!” at the end when I pulled my card from the machine. I was persistent my account history did not match what he was saying. It showed I was charged. He then called me stupid. Refused to give any receipt or documentation showing that those funds taken would be returned. Even threatened a police escort to me in front of my minor children after I asked for someone above him. I never once threatened or acted in a fashion that would require the police. He attempted to abuse his authority when I am a paying customer and was only asking for documentation to back what he said. Jaden wore his pants below his butt and his hat cocked sideways. No professionalism. No respect. Failed to know how to work his system. Possibly because of his managers inability to manager or train workers. I am truly in disbelief with how they take care of customers. Not worthy of your time or money. Buy pizza from any other store before you pick this location!!
  • NH
    Nichole Hunt
    Oct 5, 2025
    1.0
    Pizza was old and cold when it was delivered. Looked like the entire orser was dropped as the pieces were upside down and on top of each other. This is after there was an issue with the delivery and called the store, who said they woukd make it fresh and resend it. Of course I paid cash and tipped so a refund was not an option! I spent $60.00 for trash.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Columbia offer?

This Domino's Pizza location offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the hours for delivery at Domino's Pizza in Columbia?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 1:00 AM, and on Friday and Saturday from 10:30 AM to 2:00 AM.