Customers generally praised the food quality, especially the ice cream and burgers, though some reported issues with old or incorrect orders.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers noted cleanliness issues, particularly in the restrooms and dining area.
Operational Hours
Customers expressed frustration over inconsistent operational hours, with reports of the drive-thru closing early and lobby doors being locked before posted hours.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or unhelpful, indicating inconsistency in customer service.
DK
Dallas Kowalski
Nov 13, 2025
1.0
I was trying to order a few things and the cashier rudely rushed me to order an I said if she was going to rudely rush me I asked for a different cashier and she started arguing with me and when I was asked to leave she tried running at me with a hammer to hit me that happened today in the afternoon on business loop east Columbia mo
LL
Luna
Nov 5, 2025
2.0
Avoid during the week during lunch hours extremely long line building full of kids and they close drive through down!
KK
Kameljoe21
Oct 22, 2025
5.0
Dairy Queen is awesome and their ice cream is just as good. They're cheap curds are also really good. I got some of those because my partner in crime couldn't finish them.
WP
Will P.
Oct 14, 2025
2.0
The restroom was unclean.
QQ
Quown
Sep 20, 2025
1.0
The website said they were supposed to be open till 10:00. The drive-thru that is and yet I went there at 9:00 and when I drove up some dude said they were closed. There was some pickup parked in front of the drive-thru window. I couldn't even get out. I had to back out really carefully. Thanks a lot dairy Queen for being so lame.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, MO?
Dairy Queen Grill & Chill is open daily from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Columbia?
It is located at 700 Business Loop 70 E, Columbia, MO 65201-3912, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQ cakes.
Does Dairy Queen Grill & Chill provide options for families and children?
Yes, it is family-friendly and good for kids, with seating available, including outdoor seating, restrooms, and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/40578/.
Is there a drive-thru service at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill location offers a drive-thru for convenient service.
Are there any special deals available through a mobile app for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What nearby fast food options are around Dairy Queen Grill & Chill?
Nearby fast food options include Sonic Drive-In and Subway, making this area convenient for diverse quick dining choices.
Are there any community organizations near Dairy Queen that families might visit?
Yes, the Boys and Girls Clubs of Columbia and Boys & Girls Clubs of Columbia MO are nearby, providing family-centered community services.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the Hickman Fine Arts Building for cultural activities or stop by Lux Beauty Supply for cosmetic needs, both close to Dairy Queen Grill & Chill.