Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Cleanliness
Several reviews mentioned unclean restrooms and tables, indicating a need for better maintenance.
Food Quality
While many enjoyed the food, there were complaints about old or incorrect items being served.
Hours of Operation
Customers expressed frustration over inconsistent hours and early closures, leading to confusion and inconvenience.
Staff Friendliness
Some staff members received praise for their friendliness and helpfulness, but this was inconsistent across reviews.
RK
Ron Kaup
2 days ago
5.0
Clean - very quick - professional and very friendly.
Nice job DQ Business Loop 70.
SM
Sydney Miles
4 days ago
5.0
French fries were hot and fresh. Flamethrower burger was flavorful and delicious. Service was outstanding. Best DQ experience to date!
MM
Mike
6 days ago
1.0
FIX YOUR HOURS! Tell your employees to lose the damn attitude as well. Just because they hate their jobs doesn't mean they need to take it out on their customers.
CB
Constance Brown
Dec 13, 2025
1.0
If you’re not going to be open, correct your hours of operation. Third time I’ve gone by and it’s closed before 8pm.
MO
michael orndorff
Dec 6, 2025
1.0
Waited 38 minutes for my order.
Ordered online and arrived when the app told me to arrive.
Nothing tells you that you need to ask them to make your order when you arrive.
TOTALLY DEFEATS THE PURPOSE OF MOBILE ORDERING
Manager on duty refused to give me any contact information of anyone above her.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, MO?
Dairy Queen Grill & Chill is open daily from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Columbia?
It is located at 700 Business Loop 70 E, Columbia, MO 65201-3912, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQ cakes.
Does Dairy Queen Grill & Chill provide options for families and children?
Yes, it is family-friendly and good for kids, with seating available, including outdoor seating, restrooms, and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/40578/.
Is there a drive-thru service at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill location offers a drive-thru for convenient service.
Are there any special deals available through a mobile app for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What nearby fast food options are around Dairy Queen Grill & Chill?
Nearby fast food options include Sonic Drive-In and Subway, making this area convenient for diverse quick dining choices.
Are there any community organizations near Dairy Queen that families might visit?
Yes, the Boys and Girls Clubs of Columbia and Boys & Girls Clubs of Columbia MO are nearby, providing family-centered community services.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the Hickman Fine Arts Building for cultural activities or stop by Lux Beauty Supply for cosmetic needs, both close to Dairy Queen Grill & Chill.