Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
763 reviews
5 stars
371
4 stars
194
3 stars
100
2 stars
41
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted slow service, incorrect orders, and rude staff interactions, indicating a need for improved training and efficiency.
Food Quality
Customers reported inconsistent food quality, with some items being cold, incorrect, or poorly prepared, while others praised the taste and freshness.
Customer Experience
Positive experiences were noted for friendly staff and clean environments, but these were overshadowed by complaints about service and order accuracy.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality or quantity of food received.
- GMGwenevere MuellerDec 25, 20253.0Visited on a Sunday evening after placing an online order. When we arrived there were two other people waiting in line, one was a DoorDash driver. We let her know we were there for pickup (ordered 6 meals) and waited around 25 minutes (despite the app saying it was ready before we arrived). Meanwhile the entire time we stood there the food was ready and sitting under the heat lamps.. just waiting on drinks and ice cream. We overheard someone in the kitchen being rude to the cashier, when she was truly trying her best. Her customer service wasn't good, she didn't greet anyone, or smile, or communicate, but she definitely doesn't deserve to be mistreated. We finally got the food and counted everything, made sure it was all accounted for and noticed we were missing a water bottle and an ice cream cone. They gave us the items quickly at that point. When arriving home, besides the food being completely cold, our sauces not in the bags, and the burger I ordered was incorrect (ordered a cheeseburger and received a bacon cheeseburger), the mint oreo blizzard was also not mixed well. Overall, I think the team members at this DQ require additional training and I cannot recommend this place to others unless you're ordering something very very simple and don't mind waiting.
- RURebecca UnderwoodOct 9, 20251.0Received my daughter's birthday cake with a handprint in the side, smashed into the cake box because it was so off center, covered in freezer burn, and charged more than what was quoted online for the exact design after taxes. Immediately wanted to return it untouched, and was told that isn't an option and couldn't explain where the extra charge came from. Eventually offered a 10$ gift certificate to be mailed for somewhere far from where I live. Why would I go back to where you ruined my daughter's birthday cake after I paid 20 more than I originally wanted to then overcharged more for your inability to create what was offered on your website?
- ECEric CoxSep 3, 20252.0Can't count to two, ordered a double got a single, it was $14. Should have gone to Culvers, won't make that mistake again.
- CJChristopher JohnsonAug 27, 20255.0Great ice cream
- EWErica WarrenAug 26, 20255.0This is my favorite Dairy Queen EVAHHHH! I love to go in and have a meal with the fam, and I don't say that about ANY other fast food place, not one!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, MO?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have drive-thru service as well as indoor and outdoor seating, including high chairs, making it family-friendly.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available to guests.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can place orders for pickup through their online ordering system available on their website.
Are there any nearby fast food restaurants close to Dairy Queen Grill & Chill?
Yes, Subway and Papa John's Pizza are nearby, offering convenient options for additional quick meals near Dairy Queen.
What nearby fitness centers can I visit before or after dining at Dairy Queen Grill & Chill?
OHM Fitness Columbia and Wilson's Total Fitness are close by, great for combining a workout with your Dairy Queen visit.
Where can I find a bank or ATM near Dairy Queen Grill & Chill?
US Bank and multiple ATMs such as RockItCoin Bitcoin ATM and U.S. Bank ATM are located nearby for your banking needs.
Is there a shopping center close to Dairy Queen Grill & Chill where I can shop after eating?
Yes, the Forum Shopping Center is nearby, offering various retail stores for your shopping convenience.