Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
762 reviews
5 stars
371
4 stars
193
3 stars
99
2 stars
41
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient service, especially from specific staff members, while some reported issues with order accuracy and slow service.
Food Quality
Feedback on food quality was mixed; while many enjoyed the ice cream and certain menu items, others experienced inconsistencies such as cold food and incorrect orders.
Cleanliness
The establishment was often noted for its cleanliness, although some reviews mentioned areas that could use improvement.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality and portion sizes received.
Order Accuracy
There were multiple complaints regarding incorrect orders, particularly in the drive-thru, leading to frustration among customers.
- RURebecca UnderwoodOct 9, 20251.0Received my daughter's birthday cake with a handprint in the side, smashed into the cake box because it was so off center, covered in freezer burn, and charged more than what was quoted online for the exact design after taxes. Immediately wanted to return it untouched, and was told that isn't an option and couldn't explain where the extra charge came from. Eventually offered a 10$ gift certificate to be mailed for somewhere far from where I live. Why would I go back to where you ruined my daughter's birthday cake after I paid 20 more than I originally wanted to then overcharged more for your inability to create what was offered on your website?
- ECEric CoxSep 3, 20252.0Can't count to two, ordered a double got a single, it was $14. Should have gone to Culvers, won't make that mistake again.
- CJChristopher JohnsonAug 27, 20255.0Great ice cream
- EWErica WarrenAug 26, 20255.0This is my favorite Dairy Queen EVAHHHH! I love to go in and have a meal with the fam, and I don't say that about ANY other fast food place, not one!
- DRDianna RainsAug 17, 20255.0Just went by to get my free Dilly Bar for completing a survey. Counter person was very prompt, polite and didn't try to sell me anything on top of the free item. He brought one of each possibility (chocolate or cherry shell) for me to choose from.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, MO?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have drive-thru service as well as indoor and outdoor seating, including high chairs, making it family-friendly.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available to guests.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can place orders for pickup through their online ordering system available on their website.
Are there any nearby fast food restaurants close to Dairy Queen Grill & Chill?
Yes, Subway and Papa John's Pizza are nearby, offering convenient options for additional quick meals near Dairy Queen.
What nearby fitness centers can I visit before or after dining at Dairy Queen Grill & Chill?
OHM Fitness Columbia and Wilson's Total Fitness are close by, great for combining a workout with your Dairy Queen visit.
Where can I find a bank or ATM near Dairy Queen Grill & Chill?
US Bank and multiple ATMs such as RockItCoin Bitcoin ATM and U.S. Bank ATM are located nearby for your banking needs.
Is there a shopping center close to Dairy Queen Grill & Chill where I can shop after eating?
Yes, the Forum Shopping Center is nearby, offering various retail stores for your shopping convenience.