Dairy Queen Grill & Chill

4.0
762 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1201 Forum Blvd, Columbia, MO
65203-1960, United States

Hours

Reviews

4.0
762 reviews
5 stars
371
4 stars
193
3 stars
99
2 stars
41
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, especially from specific staff members, while some reported issues with order accuracy and slow service.

Food Quality

Feedback on food quality was mixed; while many enjoyed the ice cream and certain menu items, others experienced inconsistencies such as cold food and incorrect orders.

Cleanliness

The establishment was often noted for its cleanliness, although some reviews mentioned areas that could use improvement.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality and portion sizes received.

Order Accuracy

There were multiple complaints regarding incorrect orders, particularly in the drive-thru, leading to frustration among customers.
  • RU
    Rebecca Underwood
    Oct 9, 2025
    1.0
    Received my daughter's birthday cake with a handprint in the side, smashed into the cake box because it was so off center, covered in freezer burn, and charged more than what was quoted online for the exact design after taxes. Immediately wanted to return it untouched, and was told that isn't an option and couldn't explain where the extra charge came from. Eventually offered a 10$ gift certificate to be mailed for somewhere far from where I live. Why would I go back to where you ruined my daughter's birthday cake after I paid 20 more than I originally wanted to then overcharged more for your inability to create what was offered on your website?
  • EC
    Eric Cox
    Sep 3, 2025
    2.0
    Can't count to two, ordered a double got a single, it was $14. Should have gone to Culvers, won't make that mistake again.
  • CJ
    Christopher Johnson
    Aug 27, 2025
    5.0
    Great ice cream
  • EW
    Erica Warren
    Aug 26, 2025
    5.0
    This is my favorite Dairy Queen EVAHHHH! I love to go in and have a meal with the fam, and I don't say that about ANY other fast food place, not one!
  • DR
    Dianna Rains
    Aug 17, 2025
    5.0
    Just went by to get my free Dilly Bar for completing a survey. Counter person was very prompt, polite and didn't try to sell me anything on top of the free item. He brought one of each possibility (chocolate or cherry shell) for me to choose from.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Columbia, MO?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.