Chipotle Columbia East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold meals, small portions, and lack of key ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Availability of Ingredients
Several reviews mentioned that the restaurant often ran out of popular items, especially close to closing time.
Mixed Experiences
While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency in performance.
KG
Kevin St. Germain
Nov 15, 2025
1.0
I cannot express how important it is for the staff to learn good house keeping. I give this chipotle a shot every few months to see if they have improved. The whole food area is a mess. And the ingredients looks almost spoiled from the customers perspective.
*Edit* after driving home. To eat the bowl. The rice was not cooked. Throwing a $14 dollar bowl straight into the trash. Will NOT come back to this location.
SP
Sunil Patel
Nov 14, 2025
1.0
my veg bawl is completely watery. they don’t drain the mild salsa. for vegan , not the best choice. all meat and dairy items touching together with vegan items. go to other chipotle
LM
Linda Maddox
Nov 13, 2025
1.0
My dinner was going good until I found a big piece of plastic in my food….I’m done with chipotle for awhile 🤢
SL
Sean Lindner
Nov 6, 2025
1.0
This restaurant is the worst one I have e ever dealt with. It's almost insulting how expensive it is now days and to get half a bowl makes it even worse. Then I get home another ice isn't even cooked all the way. It's almost not eatable. The restaurant is disgusting with food all over the counter tops and floor, dirty dishes everywhere and they weren't even busy. Wheni walked in there wasn't anyone in line and only a couple people in the store eating. They are constantly out food also. Who ever runs this location should be ashamed of how they are managing this place.
TL
TJ Larkin
Nov 4, 2025
1.0
Worst food I've had from a Chipotle in a very long time. And I've been to tons of Chipotles countrywide.
Chips were completely stale/hard. Corn wasn't cooked right, rice was watery, and the meat was average at best.
Hate writing negative reviews, but they earned this one.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Columbia East?
Chipotle Mexican Grill Columbia East operates daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Columbia East located?
It is located at 2540 Broadway Bluffs Dr, Boone, Columbia, MO 65201, United States.
What types of food does Chipotle Mexican Grill Columbia East serve?
They serve customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does the Chipotle Mexican Grill Columbia East offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Columbia East?
You can order online via their website at https://order.chipotle.com or using their mobile app available in the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill Columbia East?
They accept credit cards and offer gift cards as well.
What are some nearby restaurants to Chipotle Mexican Grill Columbia East?
Nearby restaurants include Quickway Japanese Hibachi, jojosbiscuit, Goodcents Deli Fresh Subs, Crushed Red, Culver's, Starbucks, Potbelly Sandwich Shop, Applebee's Grill + Bar, Kobe Japanese Steakhouse, Tropical Smoothie Cafe, and Med Mex Cafe, offering a variety of cuisines from Japanese and American to sandwich shops and cafes.
Are there any nearby coffee shops where I can grab a drink before or after eating at Chipotle?
Yes, Starbucks is located nearby, perfect for a coffee or smoothie before or after your meal at Chipotle.
What nearby services are available if I am visiting Chipotle Mexican Grill Columbia East?
Nearby services include T-Mobile for mobile needs, Supercuts for hair and beauty, Commerce Bank for financial services, and Priority STD Testing Columbia for health needs.
Does Chipotle Mexican Grill Columbia East support any social causes or have special inclusivity policies?
Yes, Chipotle follows "Food with Integrity" principles to serve responsibly sourced ingredients and welcomes LGBTQ customers.