Mixed reviews on service; some employees are praised for friendliness while others are criticized for rudeness and poor attitude.
Food Quality
Food is generally well-received, with many praising the cheesesteaks and freshness, but there are complaints about inconsistency and overpricing.
Cleanliness
Significant concerns about cleanliness in the kitchen and food preparation areas, with reports of unsanitary conditions.
Wait Times
Customers frequently mention long wait times for food, often exacerbated by understaffing.
Atmosphere
The atmosphere is described as pleasant by some, but others report a chaotic environment due to staff behavior and management issues.
DS
Dana Sleeth
2 days ago
5.0
Good food. Miguel and Uriel were very kind and helpful.
LL
Luna
6 days ago
2.0
Charges .65 for ranch why wouldn’t it come with my meal also makes you bag your own food also could come with better customer service
DT
Dominique Taylor
Nov 11, 2025
1.0
Absolutely horrible! For the price they could spare some sort of seasoning on the meat and fries. They charge you for the gross sandwich and then on top of that they charge for the drink and fries and don't have the prices together so you don't really know what you're paying for. They barely speak English and just a! horrible experience all together
JM
Juan Mendez
Nov 9, 2025
5.0
The all team are very nice and friendly 10 of 10 plus
Todo el equipo sin bien a toda madre y amiga les 10 de 10 y lo que falta
JC
John Couper
Oct 30, 2025
5.0
Amazing work ethic with this group. Never a bad experience.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Columbia Mall?
Charleys Cheesesteaks at Columbia Mall is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks at Columbia Mall does not offer delivery or drive-through services; these options are closed all week.
Can I order takeout or pick up my order at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not have takeout or pickup hours available; both services are closed every day.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located within Columbia Mall?
It is located at 2300 Bernadette Dr., Space 718 in Columbia, MO 65203, inside Columbia Mall.
Is there a Facebook page where I can follow Charleys Cheesesteaks for updates?
Yes, you can visit their Facebook page at https://www.facebook.com/1727790060848560 for updates and information.
Are there any clothing stores near Charleys Cheesesteaks at Columbia Mall?
Yes, nearby clothing stores include Windsor Fashions, Eddie Bauer, Hot Topic Columbia Mall, TALBOTS, and francesca's, offering a variety of fashion and accessories.
What entertainment or activity options are close to Charleys Cheesesteaks?
Close by, you can visit ConTRAPtion Escape Rooms for an amusement experience, or TRYPS Children's Theater for arts and entertainment.
Are there any other dining options near Charleys Cheesesteaks in Columbia Mall?
Nearby dining options include Taco Bell, Villa Italian Kitchen, Sbarro, and Auntie Anne's Pretzels, providing a range of fast food and casual dining.
What can I do after shopping at Charleys Cheesesteaks and the nearby stores?
After enjoying Charleys Cheesesteaks, you can shop for gifts at TM Memorabilia and Simply Perfect Custom Gifts, get beauty treatments at California Nails or Exclusive Cuts, or visit the Boone County Farmers Market for fresh produce.