Brand Certified
Arby's
4.0(630 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
3911 S Providence Rd, Columbia, MO
65203, United States
Certified by Arby's • Feb 22, 2026
(573) 449-9961
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/mo/columbia/3911-s-providence-rd/store-7627
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.0
630 reviews
5 stars
289
4 stars
177
3 stars
80
2 stars
32
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied, with some praising friendly staff while others reported rude interactions and slow service.
Food Quality
Food quality was inconsistent; while some customers enjoyed their meals, others received cold or improperly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in restrooms and the dining area, affecting overall customer satisfaction.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for better order management.
Pricing
Customers noted that prices were high for fast food, with some feeling the value did not match the cost.
- SPSteve PearsonFeb 3, 20265.0My wife's favorite place to eat
- KLKenneth LeitzaJan 9, 20263.0The Potato Cakes are what I really like, 3 pc, but they weren't cooked all the way. Gross. How do you miss this? They were white on one side.
- LKLuke KroonJan 5, 20265.0Best Arby’s in Columbia! Every time I come here, I am met with excellent and friendly service, clean parking lot and restaurant and most importantly delicious and well put together food. This last visit, Trinity was very friendly and efficient, she answered all my questions and made my visit all the better. My food was delicious and everything was so clean and stocked.
- CTChristina ToddNov 20, 20254.0It wasn'tI was in the drive through wasn't too far of a line.Move quicklyFood was hot service was good
- RHRichard HatfieldNov 13, 20254.0I love Arby's but just like most other fast food places is that's it is very expensive. I ordered a 3 sandwiches and French fries and it came to $30. Just for one person.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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- Official website