Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Food quality varied, with some enjoying the sandwiches and others receiving cold or overcooked items.
Cleanliness Issues
Multiple reviews highlighted cleanliness concerns, particularly in restrooms and the dining area.
Order Accuracy
Several customers noted issues with incorrect orders and missing items, leading to disappointment.
Pricing Concerns
Many customers felt the prices were high for the portion sizes and quality of food.
KL
Kenneth Leitza
3 days ago
3.0
The Potato Cakes are what I really like, 3 pc, but they weren't cooked all the way. Gross. How do you miss this? They were white on one side.
LK
Luke Kroon
Jan 5, 2026
5.0
Best Arby’s in Columbia! Every time I come here, I am met with excellent and friendly service, clean parking lot and restaurant and most importantly delicious and well put together food. This last visit, Trinity was very friendly and efficient, she answered all my questions and made my visit all the better. My food was delicious and everything was so clean and stocked.
CT
Christina Todd
Nov 20, 2025
4.0
It wasn'tI was in the drive through wasn't too far of a line.Move quicklyFood was hot service was good
RH
Richard Hatfield
Nov 13, 2025
4.0
I love Arby's but just like most other fast food places is that's it is very expensive. I ordered a 3 sandwiches and French fries and it came to $30. Just for one person.
MJ
Mark's Journey
Nov 4, 2025
2.0
Cashier had 3 people around waiting. After about 4 minutes he looks right at me and I asked if he was ready, and he said no. Then I said I was ready to go, and he ran his smart mouth. I understand they are busy, but don't be rude to customers. Let's cue the canned expired response: