Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, incorrect orders, and items being out of stock.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even during non-peak hours.
Cleanliness
The establishment was generally described as clean, but there were some reports of dirty tables and unsanitary conditions.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.