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Arby's

3.8
(697 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3200 Broadway Business Park Ct., Columbia, MO
65203, United States

Hours

Reviews

3.8
697 reviews
5 stars
291
4 stars
181
3 stars
100
2 stars
49
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for being unprofessional or unresponsive.

Cleanliness

The establishment was generally described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Menu Availability

Several customers expressed frustration over unavailable menu items and incorrect orders.
  • PM
    Patrick Margavio
    2 days ago
    1.0
    They’re open but out of food an hour before close.
  • MF
    Mark Fuller
    Feb 2, 2026
    4.0
    For the cost of their sandwiches, they should put more meat on them then they are.
  • AS
    Azaria Schwan
    Jan 8, 2026
    1.0
    So upon eating my bacon double cheeseburger found out that of course there's no bacon on it and my burger is half raw so I called them to let them know that and they told me that that's how all their burgers come you would think that that would be like a gold letter saying that our burgers are raw
  • MM
    Michael Hartman (mikensider)
    Jan 5, 2026
    1.0
    You guys need to change your hours to correct times. If it says your open till midnight and im there at 11 I should not be told to pick up my order that is already paid for at 9:30am
  • FF
    FANTASTICVOYAGE
    Jan 3, 2026
    1.0
    Mobile ordering is a complete joke. If someone is too incompetent to communicate what you have available and what you don't have, I'll take my business somewhere else that has more reliable mobile ordering that will communicate what they are out of. I went to Pickelmans across the street.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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